Why Do Federal Government Agencies Choose Language Line Services?
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Interpreter Quality
Language Line Services invests significantly in interpreter training, certification, and ongoing quality assurance. That means you’ll work with professional interpreters who facilitate clear, concise, communication. Specific interpreter training supports critical government services including 911, courts, and healthcare assistance.
Instant Interpreter Access
For numerous agencies — from local emergency response to the Department of Homeland Security — Language Line Services provides the fastest connect times in the industry. Speedy access to an interpreter enables you to serve the public more efficiently and cost-effectively.
Overall Value
With pre-qualified interpreters, available around the clock, Language Line Services represents a flexible resource for any agency. Such flexibility makes it easier to serve an entire community, in a more affordable manner, while meeting federal mandates.
Customer Service
Customer service is not only present in the voice and skill of our interpreters, it’s an integral part of our culture. You’ll enjoy the benefit of a dedicated account team, staffed by customer service representatives and senior management, responsible for ensuring your satisfaction.
Company Vision and Leadership
To be the market leader and global supplier of foreign language interpretation and translation services and programs to private and public sector organizations and clients.
Company Mission
To provide accurate communication with the general public regardless of English proficiency. We believe that effective communication across multiple languages is essential to our mission to support the federal
government to have interaction with other nations and to serve the diverse base of government constituents within US borders.
Next Steps
Voice of the Customer: Share Your Comment or Concern Here
Or call 1-800-752-6096 option 4
Or call 1-800-752-6096 option 2
Services for Government Agencies
- Telephone Interpreting
- Document Translation
- Language Line® On-site Interpreting
- Language Line® Phone
- Language Line® LanguageTrak
- Website & Other Localization
- Language Line® University Bilingual Training
Find Out More
- Frequently Asked Questions
- How Telephone Interpretation Works (Video)
- Need an Interpreter Right Now?
- List of Languages We Interpret and Translate
- Free White Paper "Interpreting Your Choices"
- Download Our Capabilities Brochure
- New! Download our "All Products" Brochure
- Your Information is Secure
- See How We Respond to Emergencies
- Subscribe to "In Other Words" - Our Free Monthly Newsletter

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