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"Each Federal agency shall examine the services it provides and develop and implement a system by which LEP persons can meaningfully access those services"

Executive Order 13166

LEP Compliance http://www.hhs.gov/ocr/lep/

Read Exec Order 13166 http://www.usdoj.gov/crt/cor/Pubs/eolep.htm

Since 1984, Language Line Services has provided cost effective, easy access to on-demand language services for Federal, State, County and City Agencies, including:

Dept. of Human Services - In-office, outreach, WIC, Family Services
Dept. of Health - Patient care, Title VI compliance, field outreach
Protective & Regulatory Agencies - Field outreach and document translation
Dept. of Revenue - Tax filing help, revenue collections, forms
Dept. of Labor - Workers Comp, Personnel, Human Resources, Employment Centers
Emergency Services - Homeland Security, Disaster Relief, Fire and EMT Services
Police Enforcement - 911 Call Centers
Call Centers - 211 networks, Poison Centers, Public Help Lines
Education - School Districts to State Universities
Court & Attorney General - Court Certified interpreters

"Now, my court staff does not spend time trying to find an interpreter. Your service is easy to use, fast and affordable. I don't know what we would do without you!"

Document Translators and Over-The Phone Interpreters... When you need them!

Interpreters Over-The-Phone:

170 languages (pdf) - on-demand 24/7/365
Connect in seconds - no appointments - no waiting
Flat Fee - pay only for the time you use - no minimums - easier and
More cost effective than waiting for in-person interpreters

Document Translation :

"Proof" or full publication-quality - forms, documents, Desk-Top-Publishing
Website access for instant document submission - efficient turnaround

"The easiest document translation service I have ever used. Submitting through your website was easy and the turnaround was fast."

And Language Line Supports Your Staff...

Step-by-step video training and language "welcome" tools.
Language identification and call support 24/7/365
1,500 scheduled staff, specially trained Police 911, Medical Certified and Court Certified interpreters and translators
Detailed monthly billing statements by department
The Language Line® Phone for walk-in customer support

You Save Time and Money...

Always available... pay only for the time you use... Language Line is far more cost effective than waiting for face-to-face interpreters.

Such face-to-face interpreters charge rates ranging from $50 to $100 per hour, usually with a two-hour minimum. They require advance reservations - so, even if your limited English speaker fails to show up, you still pay! Not so with Language Line Services!

Call Language Line Today! 1-877-886-3885...

Learn how you and your staff can be serving the public in over 170 languages... . and

Be In Compliance with Office of Civil Rights, and HIPAA.

Frequently Asked Questions (pdf)

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