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California Health Care Plans Must Comply to Senate Bill 853 By 7/1/08


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Did you know... ?

Many limited English-speaking people admit they wait for an emergency to seek medical care. Why? Because they fear a situation where they cannot clearly communicate. Today's top healthcare providers aren't waiting for an emergency to care for these people.

They call Language Line Services!

"Our staff has also reported that the service eases the tension and frustration experienced by patients who do not speak English."

Should you call Language Line too? Yes... here's why:

Speaking of Over-the-Phone Interpretation vs. In-Person Interpreters...

Patients of many cultures tell Language Line clients they prefer using the telephone... because it's less stressful and they're more willing to discuss otherwise personal matters. They appreciate the anonymity of a phone conversation...

Are You In Compliance - Please Read on...

Is patient privacy and confidentiality a concern for your facility? Learn About Language Line's New Dual-Handset Telephone.

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