
Did you know... ?
Many limited English-speaking people admit they wait for an emergency to seek medical care.
Note: Specialized services for organizations like yours >>
Why? Because they fear a situation where they cannot clearly communicate... and be understood.
Today's top health care providers aren't waiting for an emergency to care for limited English speaking patients.
International Medical Interpreters Association, "Language Access" (Video)
They Call Language Line Services!
"After much thought and debate we have concluded that we as an institution don't ever want to compromise our standards. We want a full service company for all of our interpreter services.
"We have measured the Total Cost of Ownership. We have decided to keep our current vendor Language Line Services.
We get what we pay for because at Holy Name we put our patients first, with no compromise to quality, and by doing the right thing by our patients always."
Director of Guest Services and Patient Advocate
Holy Name Hospital
Recipient of the 2008 Distinguished Hospital Awards for Clinical Excellence
You Should Call Language Line Services Too. Here's why:
- Quality - You can expect the most professional, highly trained, Certified Medical Interpreters to serve you and your patients.
- Reliability - You'll enjoy quick, easy access to professional, culturally sensitive interpreters 24 hours a day, every day. Clear, accurate communication is crucial to responsive care of your patients.
- Cost Effective - Using our professional, easily accessible interpreters results in more appropriate, effective care and more accurate diagnosis... fewer urgent care situations and reduction in unnecessary testing... clearer understanding of prognosis and lower costs of treatment.
- Value of Service - Only Language Line Services delivers more than over-the-phone interpretaton. We provide a robust program designed to support you in complying with legal mandates, regulatory guidelines and risk management issues as well as a full array of specialized tools - all part of the service!
- Affordability - You pay only for the time you use - no minimums - easier and more cost effective than waiting for on-site interpreters.
Are You In Compliance - Please Read on...
Is patient privacy and confidentiality a concern for your facility? Learn About Language Line's Dual-Handset Telephone.
Get More Information or Open an Account
Send Us Your "Request for Proposal (RFP)" Here. Thank You!
Next Steps
Open An Account:
1-800-752-6096 option 4
Ask A Question:
1-800-752-6096 option 2
Services for Health Care Providers
- Telephone Interpreting
- Language Line® Video Interpreter Service
- On-Site, Face-to-Face Interpreting
- Document Translation
- Language Line® Phone
- Language Line® University Bilingual Training
- Language Line® BiMedical.net
- Language Line® LanguageTrak
- Website & Other Localization
- Language Line® Direct Response
National Medical Interpreter Certification
- Contact Jeanette Anders janders@languageline.com for future updates
"Language Access - A Matter of Equity & Fairness" (Video)
- Speech by Louis Provenzano, President & COO, Language Line Services
- International Medical Interpreters Association, 10/10/2008
"Patient Safety in Any Language"
- Round Table Discussion Between The Joint Commission, IMIA, Grady Health System and Other Health Care Leaders
- Download Audio Recording
- Download Written Transcript
Voice of America Interviews Louis Provenzano
- Over-the-Phone Interpreters Help Non-English-Speaking Patients Receive Better Care
- Download Entire Interview (MP3)
Download White Paper:
"Strategies for an Accurate and Timely Diagnosis"
California Health Care Plan?
New! Free White Paper - "Are You Speaking My Language? A Guide for Understanding and Complying with the California Health Care Plan Requirements for Language Interpretation and Translation"
RFPs & RFQs
Send Us Your "Request for Proposal (RFP)" Here. Thank You!
Find Out More
- Frequently Asked Questions
- How Telephone Interpretation Works
- Need an Interpreter Right Now?
- List of Languages We Interpret and Translate
- Free White Paper "Interpreting Your Choices"
- Download Our Capabilities Brochure
- New! Download our "All Products" Brochure
- Your Information is Secure
- See How We Respond to Emergencies
- Subscribe to "In Other Words" - Our Free Monthly Newsletter
- How working with employee interpreters helps you comply with HIPAA
