Interpreter Requirements

Here is what Language Line Services looks for when we hire interpreters:

Educated, native, or near native proficiency in English and a non-English language
Professional, pleasant phone presence
Good customer service skills
Good oral communication skills

A reliably quiet and professional environment during work periods. All types of background noise and distractions must be kept to a minimum (i.e. pets, TV, music, people, etc.)
A dedicated phone line. The telephone must be a corded traditional telephone. No cordless, speakerphones, cellular/wireless or VoIP (e.g. Skype, Vonage). This line would be for incoming calls only and without extra services (i.e. call waiting, call forwarding). You will be reimbursed for the installation of the phone line, if necessary, and also for the monthly service charge.
A headset phone or corded headset with a noise canceling microphone and a mute button. The headset must be corded and plug into a corded telephone to allow you to work hands-free. You will be reimbursed for the headset phone or headset that you purchase.
Note-taking paper and writing utensils.