
Language Line Services' Your World. Your Language.SM Now Connects Companies Nationwide with Growing Multicultural Customer Base
MONTEREY, Calif., Nov 19, 2008 -- To help connect businesses with the growing limited English speaking customer base, language access provider Language Line Services has opened the Your World. Your Language.SM World Partner network to all local companies nationwide.
Your World. Your Language. is a toll-free phone service limited English speakers can call to access a free interpreter who will help them carry out calls to various business services.
"Language access is a key component of any proactive effort to respond to and embrace the nearly 55 million people in the United States who speak a language other than English at home," said Louis Provenzano, President and COO of Language Line Services.
"Your World. Your Language. brings an entirely new customer base to companies that want to reach this expanding market of individuals."
Your World. Your Language. allows limited English speakers to access a host of key commercial, retail and entertainment businesses anytime and at no charge.
Created by Language Line Services and using a network powered by AT&T Inc., Your World. Your Language. gives limited English speakers the ability to confidently and independently conduct their day-to-day affairs.
When limited English speakers call Your World. Your Language. they select their preferred language and a particular business category. A specially trained Language Line Services interpreter then comes on the line and remains on the call to facilitate communication between the consumer and the business's English speaking customer representative.
Your World. Your Language. is available to customers in Cantonese (Chinese), Japanese, Korean, Mandarin (Chinese), Polish, Russian, Spanish, Tagalog and Vietnamese. Additional languages will be added as needed.
"Besides helping consumers access the services they need, Your World. Your Language. helps businesses enter tight-knit, multilingual communities of people who prefer to do business in their native languages," said Provenzano.
"With more than 176 languages spoken in the United States today, Your World. Your Language. provides companies an economical, multi-language solution."
More information about Your World. Your Language. is available in eight languages at www.YourWorldYourLanguage.com.
About Language Line Services (LLS)
Language Line Services, the world's leading provider of language-based services, is a trusted partner to thousands of organizations throughout the United States, Canada and the United Kingdom whose focus is to effectively serve the rapidly expanding market of limited English speakers. The company delivers a dynamic suite of solutions spanning phone and video interpretation, document translation, interactive software-based translation, and interpreter training and certification programs, enabling clients to communicate with customers in their preferred language. Through its leading-edge technology infrastructure, Language Line Services delivers support for over 170 unique languages to its industry-leading portfolio of clients across markets including healthcare, financial services, government, telecom, packaged goods, insurance services, travel, and more. For information on how Language Line Services is helping clients achieve their strategic multi-cultural marketing and regulatory compliance objectives, please call 1-800-752-6096 or visit http://www.languageline.com/news_room.About AT&T
AT&T Inc. is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.Next Steps
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