Testing and Training Our Interpreters So They're The Best for You

Utilizing over 24 years of experience in the interpreting field, and in partnership with external experts, including a psychometrician, Language Line Services offers comprehensive testing and evaluation to ensure that all interpreters possess both a high level of language proficiency and interpreting skills. Combined with training and quality assurance, this enables LLS interpreters to demonstrate:

• Educated native speaker proficiency in both English and target language
• Adherence to highest ethical standards, such as confidentiality and accuracy
• Interpreting skills
• Industry-specific knowledge through participation in industry-specific training and certification testing programs
• Compliance with customer requirements, such as customer service skills
• Culture brokering skills, when appropriate

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