Prescription Information in More than 175 Languages:

Rite Aid Launches National In-Store Language Access Program with Language Line Services

Rite Aid customers with limited-English speaking skills can now utilize telephone interpreters to consult with pharmacists in more than 175 languages thanks to a new multilingual access program provided by leading language service provider Language Line Services.

View this brief video which features a demonstration of over the phone interpretation in a pharmacy setting, and remarks by:

• Louis Provenzano, Language Line Services' Pesident & COO
• Mark Kramer, Rite Aid Group Vice President, New York Boroughs
• Scott A. Jacobson, Director of Pharmacy Operations for Rite Aid
• Nisha Agarwal of New York Lawyers for Public Interest

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Rite Aid announces launch of new, nationwide language access program

Language Line Services held a press conference at a New York Rite Aid pharmacy to announce the launch of their new, nationwide language access program.  Customers with limited-English speaking skills may now receive prescription information printed in 11 different languages and have access to medically trained interpreters in more than 175 languages via the Language Line Interpretation Service.


Pictured above from left to right:

• Louis Provenzano, Language Line Services' Pesident & COO
• Mark Kramer, Rite Aid Group Vice President, New York Boroughs
• Scott A. Jacobson, Director of Pharmacy Operations for Rite Aid
• Nisha Agarwal of New York Lawyers for Public Interest

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Spanish-speaking customer and Rite Aid pharmacist demonstrate a 3-way interpreter conversation

At the Language Line Services press conference to announce the launch of their new, nationwide language access program in Rite-Aid pharmacies, a Spanish-speaking customer and Rite Aid pharmacist demonstrate a 3-way conversation using the Language Line Dual Handset Phone. This over-the-phone interpretation service is free of charge to customers and staffed 24/7 with medically trained interpreters in more than 175 languages.

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