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The "Senate Bill 853" Clock is Ticking 
Will Your California Health Care Plan Make the July 1st Deadline?
>>> Only 68 days to comply <<<
If you're responsible for your California health plan's compliance management, you probably already know you have just 98 days to comply with SB 853.
68 days before the state deadline to file amendments to your quality assurance program providing written language assistance program policies and procedures.
What you should know about Senate Bill 853
In 2003, the California legislature passed Senate Bill 853 mandating that all health plans in the state provide limited English speaking enrollees with language assistance services.
To ensure compliance with the new requirements and standards outlined in Title 28 of the California Code of Regulations, managed health care plans have until July 1, 2008, to file in writing their proposed standards in these four areas:
- Enrollee assessment
- Provision of language assistance services
- Staff training, and
- Compliance monitoring
Language Line Services can make it easy for you to meet that July 1st deadline
Today, Language Line Services is consulting with several health plans around the state to help them comply with the requirements of SB 853.
You're just an email away from helping your plan Comply_With_SB853@languageline.com
The Language Line Services SB 853 Compliance Program...
...addresses all the components your health plan needs for a well-rounded, comprehensive language assistance program, including:
- Policy planning and development
- 24/7 access to interpreters in over 170 spoken languages and
- American Sign Language
- Member outreach and customer service
- Document translation (including localization of your website)
- Medical interpreter certification, and
- Compliance auditing, among other services
Don't let the SB 853 deadline slip
“Many of California’s approximately 120 full-service and specialized health plans are preparing to submit their language assistance programs in writing to the Department of Managed Health Care,” reports Jeanette Anders, Health Care Director with Language Line Services.
“The health plans we work with such as Aetna, Blue Cross of California, and Kaiser Foundation, are diligently working to develop and finalize comprehensive language assistance programs for LEP enrollees.”
For the sake of your health care plan's compliance, please act now
For more information about the Language Line Services SB 853 Compliance Program…
Contact us at Comply_With_SB853@languageline.com.
PS: Did you know?
According to the UCLA Center for Health Policy Research, 3.4 million of California’s adult HMO enrollees (ages 18 to 64) speak a language other than English at home.
Of those, almost 30 percent report not being able to speak English well or not at all.
This population will see the efforts of California health plans come to fruition by January 1, 2009, the state’s deadline for health plans to implement their language assistance programs.
Contact us now at Comply_With_SB853@languageline.com.
Read press release "California Health Plans Have Just 100 Days to Comply With Language Assistance Program Requirements of Senate Bill 853"
