Language Line Services Second Generation of Video Interpreting Services is Here.....VISn!

VISn is a suite of services, IP (Internet Protocol) based, that delivers high quality audio, video and text communications for caregivers and their limited English proficient (LEP) and deaf patients.


All versions have the following built-in capabilities:

  • On-screen Language Selection
  • On-screen "personal" data entry (patient record #, dept. code, etc.)
  • 7 x 24 x 365 on-demand access to professional, qualified & trained language interpreters including Sign Language
  • Wide-ranging PC equipment support (USB cameras, sound & graphics cards, etc.)
  • AES Encryption for secure voice and video transmissions
  • Extensive network integration capabilities (one-port https tunneling, NAT integration, low data overhead, adaptive error correction)
  • Optimized video and audio compression (30fps at 100Kbps bi-directional, H.263 (++) and H.264 video codec, ACELP Wide band audio)


The VISn suite of services contains an large array of functions and features...

...from a easy-to-use browser interface (VISn Essential) to a full-featured and robust application (VISn Omni).

"VISn Essential" Features:

  • Simple Web Browser interface and drivers
  • Easy installation on any Windows-based PC

"VISn Advantage" Features

  • Contains all features from Essential
  • Includes "Agent" application that allows Customer interpretation staff to act as "First-Choice" interpreters with no per-minute fees

"VISn Omni" Features

  • Self contained application
  • Includes "Agent" application that allows Customer interpretation staff to act as "First-Choice" interpreters with no per-minute fees
  • Easy installation on any Windows-based PC
  • Built-in Text, IM and P2P video conferencing
  • Americans with Disabilities Act (ADA) compliance features for the deaf (TTY/TDD, VRS and more)
  • Multi-point video conferencing (up to 10 participants) and more....


Language Line Services is dedicated to the enhancement of video interpreter capabilities and "Best in Class"
technologies and services to insure healthcare providers meet all needs, compliance objectives and patient safety concerns.

For more information, contact us at 1 800 752-6096 or video@languageline.com