LanguageLine Solutions® Announces Information Technology
Leadership Change to Accelerate Innovation
Continued Focus on Total and Complete Client Satisfaction
LanguageLine Solutions, the global leader in language access solutions, announced the appointment of Jeff Cordell to the position of Chief Information Officer. Jeff brings more than 20 years’ of experience in implementing and driving client value from world-class technology platforms for emerging markets and growth businesses serving a wide variety of industries.
As LanguageLine continues its explosive growth and new solution launches, the leadership selection reflects the company’s commitment to providing total and complete client satisfaction through state-of-the-art, more intuitive technology. Jeff will lead the expansion of the OlympusSM platform, that will transform the delivery, reporting, and experience of language access for LanguageLine clients, the limited English speaking, and the Deaf and Hard-of-Hearing populations they serve.
“The addition of Jeff Cordell to our team adds the kind of experience and proven track record of success we need as we continue to invest in our state-of-the-art technology platform, Olympus. His strong and hyper-focused background in developing and implementing new technology have already begun to pay dividends for our company and most importantly our clients. His proven talent of being able to collaborate across business units while understanding mission critical processes along with his inate ability to communicate complicated technology in understandable terminology, makes him the perfect fit for this position. Having Jeff Cordell responsible for the single biggest technology investment in the history of our industry is of great value to our company,” said Scott W. Klein, LanguageLine Solutions’ President and CEO.
A seasoned executive and technology innovator, Jeff comes to LanguageLine as the former Senior Vice President, Technology for West Corporation, a global leader providing enterprise mission critical communication services. While at West, Jeff led development and delivery of industry leading IP-enabled SaaS voice, video and web conferencing solutions as well as cloud-enabled teleworker and proactive mobile communications offerings. Jeff has been awarded 7 patents, with 12 patents pending, in the field of emerging communications technology. Previously, he worked at Electronic Data Systems as a Systems Architect and also served as a Communications Officer in the United States Air Force.
Jeff holds a Bachelors of Science in Electrical Engineering from the University of Notre Dame. Joining him on his move to Monterey, California from Omaha, Nebraska, are his wife, Lynn and three children.
About LanguageLine Solutions®
LanguageLine Solutions, the global leader in innovative language access solutions for more than 30 years, provides the highest quality over-the-phone, LanguageUC® video remote, and onsite interpreting, translation and localization, as well as bilingual and interpreter testing and training. Trusted by more than 25,000 clients to enable their communication in any situation with the growing limited English proficient and the Deaf and Hard-of-Hearing populations, we provide the industry’s most dependable access to highly trained and professional interpreters and translators in more than 200 languages, 24/7/365. LanguageLine Solutions facilitates 23,000,000 calls every year; that’s a new human connection every 1.5 seconds. www.languageline.com