Language Line Services Redefines Company with Name Change

Language Line Services, the No. 1 provider of interpreters and translation services in the country and world, today announced its new name, LanguageLine Solutions®.

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LanguageLine Solutions Acquires Pacific Interpreters

LanguageLine Solutions, the number one provider of interpretation and translation services across all types of businesses, in the more than $20 billion interpreter and translation industry, today announced it has acquired competitor Pacific Interpreters, a nearly $50 million provider of language services to the healthcare industry from private equity firm Sterling Partners. The combination of these two organizations, with total annual revenue approaching $300 million, will form the nation's largest interpretation provider for hospitals, medical practice groups, clinics and emergency rooms.

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LanguageLine Solutions Honors Insurance Corporation

MONTEREY, Calif. | September 19, 2012 — LanguageLine Solutions, the global market leader in interpretation and translation services, today presented the Insurance Corporation of British Columbia (ICBC) with the LanguageLine Solutions Diversity and Multiculturalism Award.
“We’re proud to be recognized for our commitment to better serve all our customers and the community,” said Sharon Craver, ICBC contact centres and operations director. “We care about our customers and with the help of LanguageLine Solutions, we’re able to create a more comfortable environment that allows our customers to speak with our staff and ask questions in the language of their choice.”
LanguageLine Solutions looked at the breadth and depth of the language access programs and policies of its thousands of customers and selected ICBC for best demonstrating the diversity and multiculturalism criteria, including:

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LanguageLine Solutions Names Scott W. Klein President and CEO

MONTEREY, Calif. (June 21, 2012) – LanguageLine Solutions announced the appointment of Scott W. Klein as President and Chief Executive Officer effective immediately. Klein, 54 also becomes a member of the LanguageLine Solutions Board of Directors. Louis Provenzano who has served as President and CEO since 2010 has resigned.

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