Translation Services for the Insurance Industry

One in five of our neighbors speaks a language other than English at home. In the coming years, nearly 90 percent of America’s population growth is expected to come via immigration. The U.S. already has more native Spanish speakers than Spain, and within the next decade, will have more Spanish speakers than any other country on the globe.

Changing demographics present a unique opportunity for U.S.-based insurance providers to grow their businesses by communicating effectively with a population that is increasingly limited-English proficient.

LanguageLine has decades of experience providing translation services to insurance companies in the areas of life, health, and property-and-casualty. We also help organizations that support these businesses, including third-party administrators (TPAs) and software companies.

360 Degrees of Translation Coverage

Translation

We translate any type of written content into (or from) more than 240 languages. Typical projects include plan documents, underwriting, claim processing, multi-cultural marketing, letters and forms.

Localization

LanguageLine adapts websites, mobile apps, and multimedia (video, voice-over, subtitling) for any region or locale. We are also experts in localizing training materials and e-learning courses for both agents and employees.

Transcription

We are often asked to transcribe on behalf of call centers that record phone calls for quality-assurance purposes.

Clarity

Our proprietary "Plain English" solution simplifies forms, documents, and plan materials so they are easily understood in English and more readily translated into other languages.

Visually Impaired Services

We offer several options, including Braille, large print, audio recordings, and 508-compliant documents.

Solutions for Every Translation Need

Marketing

  • Websites
  • Insurance/Retirement plan applications
  • Promotional material

Underwriting/Claims

  • Supporting documentation
  • Claim forms
  • APSs

National Accounts and SMB

  • Employer plan descriptions
  • Contracts

Legal

  • Depositions/Affidavits
  • Client update letters

Training

  • Instructor-led training (ILT)
  • Agent training and online courses

Learn more about our translation services for the insurance industry:

Learn more about our translation services for healthcare providers: