LanguageLine Named as One of the UK’s Best Workplaces for Women

LanguageLine Solutions, the global leader in on-demand language access, has been named as one of the “UK’s Best Workplaces for Women (2021)”.

2021 was the fourth year that the Best Workplaces for Women list was published. This year, the publication aimed to shine a spotlight on organisations who, while navigating a global health crisis, addressed gender equality issues and remained committed to building a better future for women at work.

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The Difference Between Translation and Interpretation

As a language solutions provider, we know that clear communication is the first step to achieving understanding. We also know that some of the terminology in our industry can be confusing to someone who’s not familiar with it.

That’s why we wanted to take a moment to explain the difference between language translation and interpretation, as well as address some other common questions.

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We’ve Signed-Up to the Government’s Disability Confident Scheme

We’re proud to announce that we’ve signed-up to take part in the Government’s new Disability Confident scheme, which aims to help employers make the most of the opportunities provided by employing disabled people.  

The Disability Confident scheme has been designed by the Government in order to encourage businesses to recruit and retain disabled people and those with health conditions. As of now, the Disability Confident scheme has replaced the previous Two Ticks Positive About Disabled People scheme.

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Video, Phone, or Face to Face: Which Interpreting Format is Right for You in a Post-Pandemic World?

With usage propelled by the requirements of social distancing, more people are now comfortable with on-demand, virtual interpreting.

Over the past year we have seen a rapid acceleration in our comfort level with all things virtual. High-stakes meetings are held on Zoom, while diagnoses are delivered via telehealth. The rate of adoption for these technologies has gone from a walk to a sprint since the onset of the pandemic, and while there may be some regression to the mean, there is little doubt that they will be here to stay even as we return to a post-lockdown world.

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LLS Remote Interpreting Services: Maintaining Support Whilst Saving Cost

During the Covid pandemic, LanguageLine has resolutely continued to provide NHS organisations with the language services they need to support their patients. 

However, the circumstances of the past year have required a different approach; a requirement for language support which accommodates the interactions and movements allowable under Covid-19 restrictions whilst protecting the requirements of limited English speakers and staff. 

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LanguageLine Named a ‘Great Place to Work’

LanguageLine Solutions, the global leader in on-demand language access, has announced that it has been “Great Place to Work” certified, making it the only language-services company to receive the definitive “employer of choice” designation.

Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviours needed to deliver market leadership and increased innovation. Certification is based on an employee survey that is the most widely taken in the world.

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Words Contain Worlds: Saluting Interpreters and Translators

LanguageLine interpretation and translation

September 30 was christened “International Translation/Interpretation Day” by the United Nations in 1991. Since then, the date has been used to commemorate the role translators and interpreters play in connecting nations, as well as fostering peace, understanding, and development.

For nearly 40 years, we at LanguageLine Solutions have had a front-row seat to witness the miraculous work that linguists do each day. There is quite literally no sector of life that they don’t impact for the better.

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How to Use Your Phone's Conference-Call Feature to Connect with an Interpreter

Use conference call feature to reach an interpreter

Until recently, accessing an interpreter was typically done in one of two ways. Either an interpreter physically joined an onsite meeting, or individuals in the same location (like a doctor and a patient) would use their phone or a video conference to bring an interpreter into the conversation.

Today’s environment and the growing need for language support have some people perplexed. How can they incorporate an interpreter if all three parties (for example, the doctor, the patient, and the interpreter) are in three different locations? Is this even possible?

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A message from our interpreters...

Interpreter video

We search the world over for the finest linguists to join our team of more than 17,000 interpreters and translators. We always say that LanguageLine is a communications company that is enabled by technology. We are human at our core, and our linguists are our heartbeat.

One of our brilliant interpreters, Christina Herold, reached out recently. She asked if our interpreters could say something to the public with whom they’ve been working so closely during the COVID-19 pandemic.

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LanguageLine Solutions UK to Make Significant Donation to Protect Healthcare Workers

nurse-with-mask1 (1)

LanguageLine Solutions, the world’s largest provider of on-demand interpretation, is set to make a significant donation to Direct Relief, an organisation that provides personal protective equipment (PPE) to health workers and NHS Charities Together in the UK.

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