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LanguageLine Solutions

COMMONWEALTH PURCHASING GROUP (CPG)

LanguageLine + CPG

Provide better patient outcomes, increase staff productivity and reduce operating costs

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There are 25+ million limited English proficient (LEP) speakers in the U.S. and another 10+ million are Deaf or Hard of Hearing (DHH). When you meet the needs of the diverse communities you serve, you produce better outcomes, avoid costly errors, and help ensure health equity for all. You can also boost patient satisfaction and referrals.

For over 40 years, the world's leading healthcare organizations have trusted LanguageLine to overcome language barriers. We are proud to be among the CommonWealth Purchasing Group’s (CPG) 65 nationally recognized vendors that come together to help service more than 650 member organizations across 47 states.

  • 94%
    Fortune 100 healthcare companies that work with us
  • 18 of 20
    Top US hospitals that count on our language expertise
  • 7 of 10
    Best children’s hospitals are longstanding clients
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LANGUAGELINE® APP

Overcome Language Access Barriers Anywhere, Anytime 

The LanguageLine App makes it easy for your frontline staff to bridge language barriers wherever and whenever they arise. Your employees can connect to our team of 20,000+ professionally trained audio and video interpreters from most popular digital devices, 24/7.

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On-Demand Interpreting

Turn Language Barriers into Opportunities

LanguageLine® CertifiedSM medical interpreters are rigorously trained to handle every healthcare call from the simplest to the most complex. Each call is secure and HIPAA compliant. 

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Ensure Patient-Centered Care in Every Encounter

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Translation Services
We can translate your printed materials including patient forms, discharge instructions, brochures, patient education material, and more. All in 290+ languages.
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Localization Services
Ensure all your patients can access critical information that increases their likelihood of successful outcomes. LanguageLine can localize your patient portals, websites, apps, patient communications, and other digital content.
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In-Person Interpretation
Deliver compassionate communication when it matters most. LanguageLine® OnSiteSM lets you schedule access to top-notch interpreters trained for specific needs and difficult medical discussions in-person and online.
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Testing & Training
Feel confident that your bilingual staff and interpreters have the skills they need with testing and training in 50+ languages. Options include Medical Certification, Advanced Medical Training, and more.
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Let's Talk Solutions

Read our Healthcare brochure or choose a time to speak with us about solving your language challenges once and for all.

To take advantage of the preferred CPG member pricing and discuss options please contact your CPG Dedicated Account Executive Terry Romano Jr. at 831-643-5942 or tromano@languageline.com

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Having LanguageLine on Equiva tablets has been instrumental in helping us improve patient experience and caregiving. Our nurses are especially excited about this. It’s so wonderful for care team members to be empowered to overcome language barriers and communication gaps. I can’t stress enough how important ease-of-use is in these situations. "

— Patient Experience Manager, New York-based ambulatory surgery center

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Our new LanguageLine DirectResponse system has been very helpful in allowing us to communicate more efficiently with our clients. It doesn’t require any wait time and it’s the most efficient and best use of time and resources. "

— Kent County Prosecutor’s Office, Grand Rapids, MI

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I met the patient at the PHC clinic and helped him use LanguageLine for his appointment. I was able to help him get through his appointment and get his medications. Getting the interpreter on the line was a very easy process. "

— Community Health Worker, Partnership Health Center

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We dial in, we select their language, and then we are able to talk with the patient about any questions or treatments and tell them what we are doing. It increases their understanding and our compliance. It also allows us to continue to provide high-quality care to the patient. "

— Nurse Manager, Baptist County Memorial Hospital

Contact Us

Call us at (800) 752-6096

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