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North America is entering an era of unprecedented diversity

  • 1 in 5
    Our neighbors who speak a language other than English at home – that’s more than 64 million people
  • 10 M
    Our neighbors who are Deaf or Hard of Hearing
  • 72 M
    The expected size of our country’s foreign born population in just 25 years – almost double what it is today
  • 90%
    Percentage of North American population growth expected to come from immigration
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408,236
This is the number of mutual understandings LanguageLine facilitated between Somali and English speakers in the past year, making Somali North America’s fastest-growing language.
504
In the past month, this is the number of different LanguageLine interpreters who handled emergency services calls from JACKSONVILLE, FLORIDA. These calls were in 23 languages.
60
In the past month, this is the number of different languages we handled on calls from TOPEKA, KANSAS.
28,462
This is the number of calls LanguageLine handled from GREEN BAY, WISCONSIN, in the past month. Connections were made in 85 languages, with Spanish, Hmong, Vietnamese, Mandarin, and Somali being the most requested.
Education

INFOGRAPHIC: Here’s How America Will Look in 25 Years

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From the Blog
January 16, 2020

New eBook: CMS Call Center Monitoring Study - 2020 Edition

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Helpful Resources