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      Certifications & Awards

      Count On Us To Deliver The Highest Quality Language Access

      • 5
        ISO Certifications
      • 3 Years
        Consecutive years earning Great Place to Work certification
      • 35+
        Patents for innovative technology, with more on the way
      ASTM International Standards Worldwide logo
      ASTM International

      Consistent Production And Quality Standards

      We are the first, and only, language service provider to have achieved the rigorous international ASTM certification for an on-demand interpretation language service provider as well as certification for audio and video interpretation.

      The prestigious and demanding ASTM Certification acts as third party validation for products and personnel for organisations who must demonstrate compliance to regulatory standards.

      International Organisation for Standardisation

      Internationally-Recognised Standard For Quality Management

      LanguageLine maintains numerous international standards for its products and services, including:

      • ISO 9001:2015 Quality Management
      • ISO 27001:2013 Information Security Management
      • ISO 27701:2019 Privacy Information Management
      • ISO 17100:2015 Translation Services

      These standards demonstrate our commitment to quality, security and continuous improvement and ensure that our services consistently meet customer and regulatory requirements.

      Two women discuss ISO certification
      Great Places to Work Certified July 2025-July 2026 UK Badge
      Great place to work®

      Recognising Companies That Create Outstanding Employee Experiences

      The Great Place to Work organisation is a global people analytics and consulting firm. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees.

      Great Place to Work produces Fortune’s annual list of the 100 Best Companies to Work For and the World’s Best Workplaces list. This highly coveted certification is a testament to our workplace culture and the commitment we have to provide outstanding service to each other, our clients and the LEP and DHH communities we serve together.

      A medical worker talks to a patient with an interpreter's help on the phone.
      Contact us

      Find Out How Our Award Winning Services Can Meet Your Needs

      Contact Us
      • Interpretation
        • Telephone & Video Remote Interpreting
          • Phone Interpreting
          • Video
          • EHR
          • SIP
          • Inbound
        • AI Interpreting
        • LanguageLine App
        • British Sign Language
        • Face-to-Face Interpreting
        • Telehealth Interpreting
        • Interpreting Languages
      • Translation and Localisation
        • Document Translation
        • Localisation
          • Software and Apps
          • Website Translation
          • eLearning
          • Multimedia
          • Marketing and SEO
        • Language Quality Assurance
        • Content Optimisation
          • Document Clarification
          • Document Simplification
        • AI Services
          • Multilingual AI
          • Machine Translation
        • Technology
          • AI Translation App
          • Integrations and Connectors
          • Translation Portal
          • Security
      • AI Solutions
        • AI Interpreting
          • Automated Interpreter Pilot
        • AI Translation
          • AI Translation App
        • Machine Translation
        • Multilingual AI
        • Multimedia
      • Other Services
        • Audio Transcription & Recording
        • Alternative Format Transcription
      • Industries
        • Healthcare
        • Financial Services
        • Business
        • Education
        • Government
        • Legal
        • Police & Criminal Justice
        • Gaming
        • Insurance
        • Non-Profit
        • Contact Centres
        • Manufacturing
      • About Us
        • Who We Are
        • Certifications
        • Executive Team
        • Our Customers
        • National Framework Contracts
        • Corporate Responsibility
        • LanguageLine Gives Back
      • Careers
        • Interpreter Careers
        • Corporate Careers
        • Freelance Translators
      • Resources
        • Blog
        • Case Studies
        • Brochures
      • Customer Service
        • Voice of the Customer
        • Billing Enquiry
        • eBill Signup
        • Equipment & Materials
        • Implementation Support
      • Client Portal
        • Face-to-Face Booking
        • Translation Portal
        • SmartMATE
        • MyLanguageLine
        • Public Sector Managed Services

      Contact Us

      Call us at 0800 169 2879

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