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    Contact Us

    Self-Service

    Easily Connect to Professional Interpreters 24/7

    Get Started

    self-serve

    Say Hello to Total Understanding in 240+ Languages

    We offer a handy self-service solution to connect with a LanguageLine® CertifiedSM Interpreter and pay by credit card. It’s the easy way for businesses and individuals to communicate with limited English proficient speakers and meet federal and local compliance requirements.

    When you create your account, you’ll immediately see your assigned authentication code and 8-digit PIN. Use them with the LanguageLine® App or by phone to access an interpreter right away.

    • $3.95/minute for audio interpreting in 240+ languages
    • $4.95/minute for video interpreting in 40+ top languages
    • Only pay for the minutes you use
    • Charges are automatically applied to your credit card
    • No monthly minimums or commitments
    • 20,000+
      On-Demand interpreters available to you and your clients
    • 240+
      Languages available for audio interpreting
    • 40+
      Video languages available
      including American Sign Language (ASL)
    • 64M+
      Language support requests we handle every year
    • 24/7
      Language access coverage for your business and team
    • 4.6
      Rating out of 5 based on 5M+ post-call “How Did We Do?” user ratings
    VIDEO & AUDIO INTERPRETING

    How to Use the LanguageLine App

    1. Access the LanguageLine App on iOS devices, Android devices, and PCs:
      • Download LanguageLine App for iOS devices or Android™ devices
        or 
      • Go to Insight.LanguageLine.com on Windows® PC or macOS® with Google Chrome™, Mozilla Firefox®, or Microsoft Edge™
    2. Enter your authentication code you received upon account creation and name your device. Your code can be used on multiple devices, and each device name will appear in your usage reports.
    3. To start your interpreting session, select your language and choose “audio” or “video.” 
    PHONE INTERPRETING

    How to Contact an Interpreter by Phone

    Create an account then follow these simple steps to reach a professional interpreter from any phone 24/7:

    1. Simply dial 888.808.9008 in North America or 44.808.234.4886 in the U.K.
    2. Enter your assigned 8-digit PIN
    3. To start your interpreting session, select your language

    Easily Access Your Account and Customer Support, 24/7

    Login to your account to access your PIN and authentication code. You can also view call reports, download invoices, and update your credit card information. If you need assistance with your account or have questions, please call Customer Service at 1-800-752-6096.

    Let’s Get Started

    Achieve total understanding with the diverse communities you serve. Sign up now to get started and read our tips on how to best work with an interpreter.

    Sign Up Now

    Please note: This solution is not optimal for 9-1-1 centers, emergency response, and government services. If you need support for these types of services, please contact us.

    • Interpretation
      • Telephone & Video Remote Interpreting
        • Phone Interpreting
        • Video
        • EHR
        • SIP
        • Inbound
      • LanguageLine App
      • British Sign Language
      • Face-to-Face Interpreting
      • Telehealth Interpreting
      • Interpreting Languages
    • Translation
      • AI Translation
      • Document Translation
      • Localisation
      • Integrated Translation Tools
        • Connectors
      • Machine Translation
      • eLearning Services
      • Website Translation
      • Translation Languages
    • AI Solutions
      • Machine Translation
    • Other Language Services
      • Document Simplification
      • Audio Transcription & Recording
      • Alternative Format Transcription
    • Industries
      • Healthcare
      • Financial Services
      • Business
      • Education
      • Government
      • Legal
      • Police & Criminal Justice
      • Gaming
      • Insurance
      • Non-Profit
      • Contact Centres
      • Manufacturing
    • About Us
      • Who We Are
      • Certifications
      • Executive Team
      • Our Customers
      • National Framework Contracts
      • Corporate Responsibility
      • LanguageLine Gives Back
    • Careers
      • Interpreter Careers
      • Corporate Careers
    • Resources
      • Blog
      • Case Studies
      • Brochures
    • Customer Service
      • Voice of the Customer
      • Billing Enquiry
      • eBill Signup
      • Equipment & Materials
      • Implementation Support
    • Client Portal
      • Face-to-Face Booking
      • Translation Portal
      • MyLanguageLine
      • Public Sector Managed Services

    Contact Us

    Call us at 0800 169 2879

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