Use Audio Transcription to Boost Your Business
Today’s organisations collect vast amounts of information not only in print and digital communications but also in their audio and video recordings. These assets contain valuable information that can improve customer service, staff training, and marketing outreach.
We can take the work out of transcribing your audio and video recordings. We provide audio-to-text transcription, voiceover, and translation in more than 580 language combinations. Rest assured, our more than 5,000 expert linguists will complete your transcription projects with high-quality output, thorough proofreading, and on-time delivery.
TRANSCRIPTION
Improve Performance and Productivity
Many companies record customer service calls for quality control, but listening to them can be time-consuming and a drag on productivity. Your recordings can give you new insights into how well you serve your customers, patients, and constituents. Plus, transcription can give your contact centre managers a faster way to review staff performance and intervene with coaching promptly.
TRANSCRIPTION
Increase Accessibility for All
Transcribing audio recordings can make your content more accessible to Deaf or Hard of Hearing customers and employees. If your organisation produces audio for marketing, customer support, or employee training purposes, turning these recordings into print or digital content will make them accessible to everyone you serve.
TRANSCRIPTION
Reach a Global Audience
Audiences around the world are hungry for effective content. So, don’t stop at turning your recording into print and digital communications. Go further by engaging our over 5,000 expert linguists, who can translate a single audio transcription into more than 580 language combinations—radically multiplying the impact of every recording you’ve made.
CAPTIONING
Meet the Growing Demand for Video
Video content now drives over 65% of all internet traffic, and many viewers prefer videos with captions. Some are D/deaf or Hard of Hearing (DHH), while others like watching videos in public without sound. When you add captions to your video content, you can meet the needs of millions of people.
CAPTIONING
Better Serve Diverse Populations
Captioning video content helps ensure you
- Increase accessibility for DHH populations or those with limited-English proficiency
- Boost engagement by improving the chances viewers will watch your content until the end
- Appeal to new audiences and growing demographics
CAPTIONING
Count on Our Expert Linguists
Our professionals are experts in captioning. We’ve helped thousands of businesses, healthcare organisations, government agencies, and more expand their reach while being more inclusive and accessible to the populations they serve.
Let’s Talk Solutions
We’re ready to deliver expert audio transcription services that meet your needs and budget. You can read our Translation & Localisation brochure or choose a time to speak with our experts about solving your language access challenges.
