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    Contact Us

    Police & Criminal Justice

    Build Trust With the Public by Navigating Cultural Differences

    Contact Us

    View LanguageLine Training Tips for Public Safety Officials 

    UK-officer

    Strengthen Language Access Across Your Organisation

    Every time one of your officers, first responders, or 999  call centre representatives struggles to communicate with someone in need, you risk a misunderstanding or, worse, a dangerous situation. By improving language access you can build better relationships with diverse communities and improve public safety for all. LanguageLine® was founded in 1982 by a police officer who sought to overcome dangerous language barriers in the field.
    Today, we’re the world’s leading innovative language service provider with decades of police and criminal justice experience—supporting thousands of public safety agencies worldwide. In fact, we handle over 87 million interactions each year. Our over 25,000 worldwide interpreters are fluent in over 240 languages and our 999 interpreters are trained in the protocols and procedures of emergency services personnel to obtain vital information.
    • 35,000+
      Expert linguists on our worldwide team of professionals
    • 580+
      Language combinations supported by our professionally trained linguists
    • 24/7
      On-Demand audio and video interpretation services

    LanguageLine® App

    Overcome language barriers anytime, anywhere with the LanguageLine App. You can connect to our team of over 25,000 worldwide interpreters from any digital device, 24/7. It’s one-touch instant access to video interpreting in over 40 top languages and audio in over 240 languages including British Sign Language (BSL).
    Learn More
    ON-DEMAND Video interpreting

    Enable Total Understanding with the Communities You Serve

    Get the benefit of facial expressions to build trust, reduce misunderstandings, and better serve the public. Connect your officers to our professionals to ensure accurate interpreting in over 40 top languages, plus, British Sign Language. You’ll reach LanguageLine®  CertifiedSM Interpreters in seconds, with crystal-clear video and audio.
    Learn More
    ON-DEMAND AUDIO interpreting

    Access 999 Trained Interpreters 24/7

    Language barriers during emergencies can delay assistance or waste precious resources. Let LanguageLine connect your personnel to trained, impartial 999 interpreters prepared to get you the vital information you need to provide assistance and keep everyone safe, in over 240 languages.
    Learn More
    Brochure

    Find Out More About On-Demand Interpreting

    Learn how our On-Demand audio and video interpreting can support your 999 call centres, field officers, first responders, and build better relationships with the multicultural communities you serve.
    Download Now
    inbound calls

    Improve Engagement by Providing Callers an In-Language Experience

    Reduce call hangups and increase participation in programs, services, and engagement with LanguageLine® DirectResponseSM. Callers can select their preferred language and are greeted by an interpreter who then connects to your staff, ready to interpret for them.

    Learn More

    FACE-TO-FACE InTERPRETATION

    Get In-Person Support From Scheduled Interpreters

    Engage an expert interpreter for suspect interviews, community meetings and events, and other important encounters. You’ll help ensure you’re serving the interests of each resident while making the best use of your resources. LanguageLine face-to-face interpreting services give you access to PAIT-level Criminal Justice interpreters for both on-site and virtual requirements, including for British Sign Language.

    Learn More

    Let’s Talk Solutions 

    Learn how to ensure that you and the people you serve and protect can understand each other. You can read our On-Demand Interpretation brochure or choose a time to speak with our experts about how to solve your language challenges. 
    Download Now Contact Us
    • Interpretation
      • Telephone & Video Remote Interpreting
        • Phone Interpreting
        • Video
        • EHR
        • SIP
        • Inbound
      • LanguageLine App
      • British Sign Language
      • Face-to-Face Interpreting
      • Telehealth Interpreting
      • Interpreting Languages
    • Translation
      • AI Translation
      • Document Translation
      • Localisation
      • Integrated Translation Tools
        • Connectors
      • Machine Translation
      • eLearning Services
      • Website Translation
      • Translation Languages
    • AI Solutions
      • Machine Translation
    • Other Language Services
      • Document Simplification
      • Audio Transcription & Recording
      • Alternative Format Transcription
    • Industries
      • Healthcare
      • Financial Services
      • Business
      • Education
      • Government
      • Legal
      • Police & Criminal Justice
      • Gaming
      • Insurance
      • Non-Profit
      • Contact Centres
      • Manufacturing
    • About Us
      • Who We Are
      • Certifications
      • Executive Team
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      • LanguageLine Gives Back
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      • eBill Signup
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      • MyLanguageLine
      • Public Sector Managed Services

    Contact Us

    Call us at 0800 169 2879

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