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    Sales Enquiry

    Insurance

    Expand Your Market and Business in over 580 Language Combinations

    Sales Enquiry

    Serve the Growing Needs of Your Diverse Populations

    Over 5 million residents in the UK speak something other than English as their main language. Language access across customer communications and call centres is essential for insurance providers to increase agent, adjuster, and field personnel productivity, while increasing customer satisfaction and reducing costs.
    Take the opportunity to understand and meet the needs of limited English proficient (LEP) speakers, before your competitors do. We’ve spent decades improving customer experience for insurance companies in the areas of life, health, property and casualty, and more. Our 35,000+ worldwide linguists are ready to meet your interpretation needs in 240+ languages and translation needs in 580+ language combinations.
    • 5.1M
      UK residents who speak a language other than English as their main language
    • 12M
      UK adults who are D/deaf or Hard of Hearing
    • 87M+
      Mutual language understandings created each year through our services
    ON-DEMAND Video interpreting

    Enable Total Understanding in 40+ Top Languages

    Get the benefit of visual cues to build trust and enhance your relationships with clients and prospects. Connect your entire staff to our professionals to ensure accurate interpreting in 40+  languages including American Sign Language and British Sign Language. You’ll reach certified interpreters exactly when you need them with crystal-clear video and audio.
    Learn More
    ON-DEMAND AUDIO interpreting

    Connect to Expert Interpreters in 240+ Languages 

    If your language challenge is more about words than facial expressions, use our audio interpreting services. We’ll connect you with an expert interpreter in seconds, 24/7. All calls are confidential and secure. And, if your office staff needs language assistance frequently, they can connect to our interpreters through a single button in your phone system.
    Learn More
    Brochure

    Find Out More About On-Demand Interpreting

    Learn how our On-Demand audio and video interpreting can help you provide better customer service while boosting employee productivity and reducing costs.  
    Download Now
    Translation & Localisation

    Transform Your Documents and Communications for Any Audience 

    We deliver high-quality translations customised for your policy documents, marketing materials, plan statements, billing information, ID cards, and more. We accelerate your results with our innovative technology that eliminates barriers to translation and reduces human error. Plus, we can localise your print and digital content for a specific region’s language and cultural sensitivities to provide a natural experience for your target audience.

    Learn More

    Fully Connect With Clients and Provide Better Service

    Website Translation
    Take the time and expense out of producing and managing websites in multiple languages.
    Learn More
    Machine Translation 
    Translate large-scale content as quickly and accurately as possible with LanguageLine’s AI-driven “best fit” technology.
    Learn More
    LanguageLine® DirectResponseSM 
    Improve engagement in programmes and customer service hotlines that serve diverse communities by letting callers enjoy an in-language experience from start to finish.
    Learn More
    Contact Centres
    Provide better service by empowering customers with inbound and outbound support in their preferred language.
    Learn More

    Let’s Talk Solutions 

    Learn how to ensure that you and your clients can understand each other. You can read our On-Demand Services brochure or choose a time to speak with our experts about how to solve your language challenges. 
    Download Now Sales Enquiry
    • Interpretation
      • Telephone & Video Remote Interpreting
        • Phone Interpreting
        • Video
        • EHR
        • SIP
        • Inbound
      • LanguageLine App
      • British Sign Language
      • Face-to-Face Interpreting
      • Telehealth Interpreting
      • Interpreting Languages
    • Translation
      • AI Translation
      • Document Translation
      • Localisation
      • Integrated Translation Tools
        • Connectors
      • Machine Translation
      • eLearning Services
      • Website Translation
      • Translation Languages
    • AI Solutions
      • Machine Translation
    • Other Language Services
      • Document Simplification
      • Audio Transcription & Recording
      • Alternative Format Transcription
    • Industries
      • Healthcare
      • Financial Services
      • Business
      • Education
      • Government
      • Legal
      • Police & Criminal Justice
      • Gaming
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    • About Us
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    Contact Us

    Call us at 0800 169 2879

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