Translation Security

Protect Multilingual Workflows with Enterprise Secure Translation

Organisations often need to translate sensitive content such as legal documents, intellectual property, healthcare information, financial records, product documentation, and internal business communications. As multilingual content moves between teams, systems, and languages, maintaining security, controlling access, and protecting confidential information become critical requirements. Without the right safeguards in place, organisations can face compliance risks, data exposure concerns, and operational challenges that slow global communication.

LanguageLine's secure translation environment helps organisations protect content throughout the translation lifecycle. Our security controls are designed to support enterprise governance requirements while enabling efficient multilingual workflows. From secure user authentication and role-based access controls to encrypted data storage and transmission, our platform helps organisations confidently manage translation projects while maintaining security, compliance, and control over sensitive information.

Key benefits:

Single Sign-On (SSO) integration with enterprise identity providers
Multi-Factor Authentication (MFA) to strengthen account security
AES-256 encrypted file storage for sensitive content protection
TLS 1.2+ encrypted data transmission to secure information in transit
Secure cloud infrastructure with layered security controls and monitoring
Role-based access management to help control access to projects and content
Regular vulnerability scanning and penetration testing to support ongoing security and compliance efforts

Secure Translation That Supports Scale, Without Compromise

Single Sign-On (SSO)

Connect your existing identity provider using SAML 2 or OAuth to manage access internally. We support SP-initiated SSO

Multi-Factor Authentication (MFA)

Enable MFA for your users. Admins can activate, reset or disable MFA at the account level using common authenticator apps such as Okta Verify, Google Authenticator or Duo

Encrypted File Storage

All files uploaded to the LanguageLine Translation Portal are stored in AES-256 encrypted Amazon S3 buckets, ensuring that your content is protected at rest

HTTPS with TLS 1.2 or Higher

All communication is encrypted in transit using TLS 1.2

Secure, Self-Managed AWS Infrastructure

Our platform is hosted in a dedicated AWS environment, featuring Web Application Firewalls (WAF), log monitoring and zero-trust policies

Secure Machine Translation

When you use the LanguageLine AI Translation App, your content is not used to train models. Translation occurs in secure environments

User and Role Management

Client administrators can manage users, disable accounts and configure MFA, all without LanguageLine intervention

Data Retention and Purging

Optional data retention agreements allow you to configure automatic deletion and receive audit logs confirming file removal

Vulnerability Scanning and Penetration Testing

We conduct weekly vulnerability scans and annual third-party penetration tests to stay ahead of emerging threats

HITRUST i1 Certified

Our Translation Portal is HITRUST i1 certified, demonstrating our commitment to security and compliance in regulated environments

SSO and MFA management at a glance

LanguageLine offers full control over user access, from secure login to administrative supervision.

SSO configuration includes:

SAML 2 or OAuth (SP-initiated)
Metadata exchange via XML
Custom attribute mapping
Disables self-registration to enforce secure access only

MFA configuration includes:

One-time setup by user with authenticator app
Admin management via portal (reset, disable, re-enable)
MFA required upon login after activation
MFA flexibility: can be enabled with or without SSO

Translation Security FAQs

What security measures protect documents during translation?

LanguageLine protects translation files using encryption at rest and in transit. Documents uploaded to the Translation Portal are encrypted while stored and while being transmitted. Access to projects and files is controlled through user authentication and role-based permissions to ensure only authorised individuals can view or modify sensitive content.

Does LanguageLine support Single Sign-On (SSO) and multi-factor authentication?

Yes. The Translation Portal supports Single Sign-On using SAML 2 or OAuth protocols, allowing integration with enterprise identity providers. Multi-factor authentication is also supported to add an additional layer of account security.

How is access to translation projects controlled?

Access to translation projects is managed through role-based user permissions. Client administrators can define user roles and assign access levels, ensuring that internal teams and authorised collaborators only access the content relevant to their responsibilities.

Is LanguageLine’s translation infrastructure independently tested?

LanguageLine conducts regular security assessments, including vulnerability scanning and annual penetration testing. These processes help identify and remediate potential security risks within the translation platform and supporting infrastructure.

Where is translation data hosted and protected?

Translation services are supported by secure cloud infrastructure hosted on AWS. Network protections, firewalls, and access controls are implemented to safeguard data throughout the translation lifecycle.

A woman reviews translation security information on her laptop.

Ready to Validate Your Translation Security?

LanguageLine’s translation platform is designed to meet enterprise security and compliance standards, from encryption and identity management to audit controls and third-party validation. Review our safeguards or speak directly with our security team to assess alignment with your IT and regulatory requirements.

Speak with a Security Specialist

Translation Security Technology for Enterprise Data Protection