Translation Security

Protect Multilingual Workflows with Enterprise Secure Translation

Security is built into every step of our translation process. From SSO and MFA to AES-256 encryption and HITRUST certification, LanguageLine safeguards your content across platforms, and without compromising scalability or efficiency.

Single Sign-On (SAML 2, OAuth) with SP-initiated support
Multi-Factor Authentication (Okta, Google Authenticator, Duo)
AES-256 encrypted file storage in AWS S3
TLS 1.2+ encrypted data transmission
Secure AWS infrastructure with WAF and zero trust
Weekly vulnerability scans and annual penetration testing

LanguageLine’s translation security controls are designed to work within established enterprise IT environments without adding unnecessary complexity. The platform integrates with your existing identity and access systems so users can authenticate securely through your organisation’s login process and permissions structure. Access to files and projects can be managed by role, ensuring that only authorised individuals can view or modify sensitive content.

All documents uploaded to the Translation Portal are encrypted while stored and while being transmitted, protecting information from unauthorised access at every stage. The underlying cloud infrastructure is secured with layered protections, including network firewalls, strict access controls, ongoing vulnerability monitoring, and regular independent security testing. Together, these safeguards help ensure that translation workflows operate within your organisation’s established security, monitoring, and compliance standards while maintaining full control over who can access and handle your content.

Secure Translation That Supports Scale, Without Compromise

Single Sign-On (SSO)

Connect your existing identity provider using SAML 2 or OAuth to manage access internally. We support SP-initiated SSO

Multi-Factor Authentication (MFA)

Enable MFA for your users. Admins can activate, reset or disable MFA at the account level using common authenticator apps such as Okta Verify, Google Authenticator or Duo

Encrypted File Storage

All files uploaded to the LanguageLine Translation Portal are stored in AES-256 encrypted Amazon S3 buckets, ensuring that your content is protected at rest

HTTPS with TLS 1.2 or Higher

All communication is encrypted in transit using TLS 1.2

Secure, Self-Managed AWS Infrastructure

Our platform is hosted in a dedicated AWS environment, featuring Web Application Firewalls (WAF), log monitoring and zero-trust policies

Secure Machine Translation

When you use the LanguageLine AI Translation App, your content is not used to train models. Translation occurs in secure environments

User and Role Management

Client administrators can manage users, disable accounts and configure MFA, all without LanguageLine intervention

Data Retention and Purging

Optional data retention agreements allow you to configure automatic deletion and receive audit logs confirming file removal

Vulnerability Scanning and Penetration Testing

We conduct weekly vulnerability scans and annual third-party penetration tests to stay ahead of emerging threats

HITRUST i1 Certified

Our Translation Portal is HITRUST i1 certified, demonstrating our commitment to security and compliance in regulated environments

SSO and MFA management at a glance

LanguageLine offers full control over user access, from secure login to administrative supervision.

SSO configuration includes:

SAML 2 or OAuth (SP-initiated)
Metadata exchange via XML
Custom attribute mapping
Disables self-registration to enforce secure access only

MFA configuration includes:

One-time setup by user with authenticator app
Admin management via portal (reset, disable, re-enable)
MFA required upon login after activation
MFA flexibility: can be enabled with or without SSO

Translation Security FAQs

What security measures protect documents during translation?

LanguageLine protects translation files using encryption at rest and in transit. Documents uploaded to the Translation Portal are encrypted while stored and while being transmitted. Access to projects and files is controlled through user authentication and role-based permissions to ensure only authorised individuals can view or modify sensitive content.

Does LanguageLine support Single Sign-On (SSO) and multi-factor authentication?

Yes. The Translation Portal supports Single Sign-On using SAML 2 or OAuth protocols, allowing integration with enterprise identity providers. Multi-factor authentication is also supported to add an additional layer of account security.

How is access to translation projects controlled?

Access to translation projects is managed through role-based user permissions. Client administrators can define user roles and assign access levels, ensuring that internal teams and authorised collaborators only access the content relevant to their responsibilities.

Is LanguageLine’s translation infrastructure independently tested?

LanguageLine conducts regular security assessments, including vulnerability scanning and annual penetration testing. These processes help identify and remediate potential security risks within the translation platform and supporting infrastructure.

Where is translation data hosted and protected?

Translation services are supported by secure cloud infrastructure hosted on AWS. Network protections, firewalls, and access controls are implemented to safeguard data throughout the translation lifecycle.

A woman reviews translation security information on her laptop.

Ready to Validate Your Translation Security?

LanguageLine’s translation platform is designed to meet enterprise security and compliance standards, from encryption and identity management to audit controls and third-party validation. Review our safeguards or speak directly with our security team to assess alignment with your IT and regulatory requirements.

Speak with a Security Specialist Download the Security Overview (PDF)

Translation Security Technology for Enterprise Data Protection