Face-to-Face Interpreting Services

Ensure Total Understanding in 240 Languages

LanguageLine covers you for every element of language support – including those times when only a face-to-face interpreter will do. LanguageLine supports organisations across the UK, with professional, experienced, vetted interpreters. In some situations, there’s no substitute for having a professional interpreter physically present. Face-to-face interpretation provides a personal touch that can result in more nuanced communication in sensitive matters and enhance customer, patient, or constituent satisfaction.

Get the assistance you need by working with LanguageLine face-to-face interpreting services. Your employees can take advantage of over 12,000 interpreters fluent in more than 240 languages. As you would expect, quality and safety underpin this essential service. Recruited and managed by our dedicated Language Resources Team, each interpreter must pass our rigorous testing process before becoming a LanguageLine interpreter.

240,000+

Face-to-face interpreter requests filled by our experts every year
5.1M

UK residents who speak a language other than English as their main language
12,000+

Face-to-face interpreters available to you and your clients

FACE-TO-FACE INTERPRETING SERVICE

Work with a Face-to-Face Interpreter

LanguageLine face-to-face interpreting is ideal for long duration or multi-party meetings and sensitive or complex conversations. Having an expert interpreter present can help ensure you’re serving the best interests of everyone involved while also satisfying compliance requirements.

FACE-TO-FACE INTERPRETING SERVICES

The Benefits of Face-to-Face Interpreting

Let multiple speakers interact freely without structured turn-taking
Communicate effectively in complex, critical, and sensitive situations
Communicate with young children who have underdeveloped language skills
Individuals with a secondary disability (like poor vision) that impedes their ability to utilize technology
D/deaf and Hard-of-Hearing individuals

FACE-TO-FACE INTERPRETING

Schedule Interpreters Online 24/7

LanguageLine face-to-face interpreting provides access to expert interpreters trained for specific needs and sensitive discussions. Our professional interpreters can be easily scheduled for occasions such as patient engagements, client needs, and other important situations. Assignments are flexible and can range from the two-hour minimum to full or half-day shifts.

Remote Face-to-Face Interpreting

Schedule Interpreters for Online Meetings

With LanguageLine remote face-to-face virtual interpreting, you can book an interpreter for online meetings. Choose the interpreter and schedule your video conference time using a variety of popular platforms including:

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INTERPRETER QUALITY

Work With Only the Best People

What truly distinguishes LanguageLine's face-to-face service is our people. Our interpreters are carefully vetted and highly skilled. We maintain a team of interpreter managers to recruit, test, hire and manage them.

INTERPRETER QUALITY

Count on Exceptional Training

Interpreter quality is essential in ensuring effective communication. Our interpreters are trained to skillfully break down language barriers, bridge gaps in understanding, and facilitate complex communication. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve.

INTERPRETER QUALITY

We’ll Safeguard Your Privacy

Our interpreters sign a Confidentiality Agreement and a Code of Ethics, to ensure private and sensitive information will be handled with the utmost care.

Face-to-Face Interpreting Services FAQs

What is face-to-face interpreting?

Face-to-face interpreting comprises a professional interpreter being physically present between individuals who speak different languages. This can be beneficial for a range of scenarios when in-person interaction is essential, such as sensitive or lengthy medical appointments, business meetings, or legal proceedings or meetings involving numerous parties.

At LanguageLine, we have over 12,000 expert interpreters fluent in over 240 languages who will listen and accurately relay meaning across language barriers With additional factors such as body language and other non-verbal actions taken into account, our interpreters ensure key messages are conveyed through accurate and clear communication between all parties involved.

Why is face-to-face communication effective?

Face-to-face communication using a professional interpreter is effective, enabling direct and clear communication to everyone involved. Our LanguageLine interpreters are able to capture non-verbal cues such as facial expressions, body language and gestures to aid the context and meaning of what is being said, to ensure full understanding for all parties.

Face-to-face interpreting can help to establish trust between parties whilst ensuring precise communication in environments such as healthcare or legal, where it’s vital.

What are the benefits of face-to-face interpreting?

Face-to-face interpreting has specific features, which can benefit relevant situations.

Interpreters can observe non-verbal cues like facial expressions, gestures, and body language, which are essential for conveying subtleties and emotional undertones.
Being physically present may foster a more personal and human connection, which can be comforting in high-stress situations (such as medical consultations or legal proceedings).
Interpreters can adapt more readily to dynamic situations, such as group discussions, multi-person interactions, or sensitive topics.

Choose the Right Language Service Provider

Learn how to turn your biggest language challenges into opportunities to provide outstanding care. Read our Checklist for Choosing a Language Service Provider or choose a time to speak with our experts about how to solve your language access challenges.

LanguageLine proposed a plan robust enough to handle a large healthcare system…they delivered what they promised and over-delivered. Their interpreters are professional, courteous, prompt, competent, and culturally aware. We live with the benefit of knowing they will help us bridge the communication barrier to ensure equal access to healthcare for all. "

— Atrium Health

It’s more expensive to lose a client because of a language barrier or misunderstanding. It’s far less expensive to have a partner like LanguageLine to help the client understand what he’s signing and the product he’s buying. I can’t put a dollar value on a service like this because it’s doing the right thing. And that’s what we do. "

— Multicultural Campaign Manager, Rocket Mortgage

We are proud to increase accessibility to all our communities in our region. The ethnic landscape of our region, like so many others, is changing and quickly growing. Erlanger understands that in order to fulfill our mission of providing compassionate care, we must be able to communicate with our patients and their families. "

— Chief Diversity Officer, Erlanger

Face-To-Face Interpreting Services

Achieve Total Understanding with Expert Face-to-Face Interpretation

Ensure Total Understanding in 240 Languages

240,000+

5.1M

12,000+

FACE-TO-FACE INTERPRETING SERVICE

Work with a Face-to-Face Interpreter

FACE-TO-FACE INTERPRETING SERVICES

The Benefits of Face-to-Face Interpreting

FACE-TO-FACE INTERPRETING

Schedule Interpreters Online 24/7

Remote Face-to-Face Interpreting

Schedule Interpreters for Online Meetings

INTERPRETER QUALITY

Work With Only the Best People

INTERPRETER QUALITY

Count on Exceptional Training

INTERPRETER QUALITY

We’ll Safeguard Your Privacy

Face-to-Face Interpreting Services FAQs

What is face-to-face interpreting?

Why is face-to-face communication effective?

What are the benefits of face-to-face interpreting?

Choose the Right Language Service Provider