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    LanguageLine Solutions
    • Interpretation
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    Contact Us

    LanguageLine® App

    Say Hello to Total Understanding in 240+ Languages

    Contact Us

    Instantly Connect to Live, Professional Interpreters 24/7

    The LanguageLine App empowers you to overcome language barriers with instant access to over 25,000 LanguageLine® CertifiedSM Interpreters from most popular digital devices.

    It’s the easy way to increase productivity, eliminate frustration, improve customer experience, and ensure compliance. We achieved a 4.6 out of 5 stars based on more than 5M post-call “How Did We Do?” user ratings.

    You can count on our expert interpreters whenever you need them. The LanguageLine App provides:

    • 24/7 access and connections in under 30 seconds
    • Audio interpreting in 240+ languages
    • Video interpreting in 40+ top languages including British Sign Language (BSL)
    • 25,000+
      Interpreters available to you and your clients
    • 240+
      Languages available for audio interpreting
    • 40+
      Languages available for video interpreting

    Why the World’s Top Companies Choose LanguageLine

    World-Class Interpreters
    Our more than 25,000 expert interpreters are vetted, trained, and monitored to ensure linguistic quality and excellence.
    Service Excellence
    We offer the industry’s fastest, most-reliable connections across the highest call volumes, exceptional SLA performance, and 99.98% platform uptime.
    Committed Partner
    Count on a dedicated account manager, complimentary training, 24/7 technical support, and onsite implementation and training to optimise your program.
    LANGUAGELINE APP

    Easily connect to an interpreter

    The LanguageLine App offers an intuitive interface that’s easy to use with minimal training. And because it’s compatible with mobile device management (MDM) software, it can be easily deployed across large, geographically dispersed teams. Leading organisations depend on the LanguageLine App to overcome language barriers while serving limited English proficient (LEP) speakers and the D/deaf and Hard of Hearing (DHH).

    Reliably fast access to interpreters on popular mobile devices makes it ideal for teams and individuals, including hospital staff, first responders, police officers, utility technicians, financial consultants, and educators.

    VIDEO & AUDIO INTERPRETING

    How to Use the LanguageLine App

    Download LanguageLine App for iOS devices or Android™ devices or go to Insight.LanguageLine.com on Windows® PC or macOS® with Google Chrome™, Mozilla Firefox®, or Microsoft Edge™
    then enter your authentication code.

    • Launch the app
    • Select your language and choose “audio” or “video"
    • Begin your session
    • Optionally, rate your call

    VIDEO INTERPRETING

    Experience the Benefits of Visual Cues

    Build trust, reduce misunderstandings, and improve customer or patient experience in the moment of need with the support of a  LanguageLine Certified video interpreter.
     
    The LanguageLine App supports video interpreting in 40+ top languages, including British Sign Language.
     
    Additionally, access video interpreters from within many popular platforms used for telehealth, virtual meetings and electronic health records (EHR).
     
    Learn More

    EASY, RELIABLE, SECURE

    It's Easy to Get Started

    The LanguageLine App features an intuitive interface so your staff can begin using the app right away. 

    Connect directly to an interpreter in less than 30 seconds, with a 98% video fill rate and automatic rollover to audio when video is unavailable.

    The app offers full end-to-end encryption, works through most standard firewall configurations, and complies with regulations and laws.

    implementation support

    Comprehensive Implementation and Rollout Support

    Maximise your investment in language access with complimentary support. Our implementation team and account executives will help you activate and optimise your program.

    Learn More

    supporting equipment

    Rolling Cart

    Built to move easily through busy environments, the LanguageLine® Rolling CartSM, sometimes known as an Interpreter on Wheels, is designed to support on-demand interpreting sessions and increase staff efficiency. It features our TrueSoundSM audio-amplification enclosure, which enhances an iPad’s volume.
    supporting equipment

    TrueSound

    LanguageLine's patented audio-amplification enclosure enhances an iPad's natural volume. No wires, batteries, or charging are required.
    supporting equipment

    Tabletop Stand

    This sturdy tabletop stand offers flexible positioning, ideal in reception areas, showrooms, help desks, and more. Plus, it features our TrueSound audio-amplification enclosure, which enhances an iPad’s volume without wires, batteries, or charging.
    data collection & REPORTING

    Get the information you need

    We offer manual, semi-automated, and fully-automated data collection options. With the data you need tied to each interpreting session, you can better manage your language access program resources:

    • Monitor usage by area or department
    • Allocate departmental expenses
    • Save costs by streamlining staff workflows
    • Understand demographic profiles

    Our online reporting platform, MyLanguageLine, provides 24-hour insight into your account: monitor your usage; review calls placed; create, download and schedule analysis reports; and view your invoices. All to help you increase productivity.

    Let’s Talk Solutions

    Provide total understanding to your customers, patients, and constituents. Read our LanguageLine App brochure or choose a time to speak with our experts about options for solving your language challenges.

    Download Now Contact Us

    Interpretation services are now readily available at the bedside at our fingertips. We can even grab-and-go with a tablet, if necessary. We’re putting responsibility into the hands of caregivers and empowering them. "

    — Patient Experience Manager, New York-based ambulatory surgery center

    Louisiana Office of Motor Vehicles Logo

    LanguageLine is a vital service that empowers our guests and allows our agency to continue providing the highest level of customer service in an innovative fashion. This new, exciting service is fast, reliable, and secure. "

    — Commissioner, Louisiana Office of Motor Vehicles

    Health Advocate Logo

    We implemented LanguageLine in late February and have already seen significant numbers in patient utilization. People are now experiencing shorter wait times to connect to an interpreter and a Personal Health Advocate, and they are immediately speaking with someone in their native language, which is more supportive. "

    — CEO, Health Advocate

    Resource Center

    Overcome Language Barriers Today

    Tap into a wide range of free resources to help construct and launch a comprehensive language access solution. These guides and videos will provide the insights and information you need to learn more and get started.

    Helpful Resources
    • Interpretation
      • Telephone & Video Remote Interpreting
        • Phone Interpreting
        • Video
        • EHR
        • SIP
        • Inbound
      • LanguageLine App
      • British Sign Language
      • Face-to-Face Interpreting
      • Telehealth Interpreting
      • Interpreting Languages
    • Translation
      • AI Translation
      • Document Translation
      • Localisation
      • Integrated Translation Tools
        • Connectors
      • Machine Translation
      • eLearning Services
      • Website Translation
      • Translation Languages
      • Get a Translation Quote
    • AI Solutions
      • Machine Translation
    • Other Language Services
      • Document Simplification
      • Audio Transcription & Recording
      • Alternative Format Transcription
    • Industries
      • Healthcare
      • Financial Services
      • Business
      • Education
      • Government
      • Legal
      • Police & Criminal Justice
      • Gaming
      • Insurance
      • Non-Profit
      • Contact Centres
      • Manufacturing
    • About Us
      • Who We Are
      • Certifications
      • Executive Team
      • Our Customers
      • National Framework Contracts
      • Corporate Responsibility
      • LanguageLine Gives Back
    • Careers
      • Interpreter Careers
      • Corporate Careers
    • Resources
      • Blog
      • Case Studies
      • Brochures
    • Customer Service
      • Voice of the Customer
      • Billing Enquiry
      • eBill Signup
      • Equipment & Materials
      • Implementation Support
    • Client Portal
      • Face-to-Face Booking
      • Translation Portal
      • MyLanguageLine
      • Public Sector Managed Services

    Contact Us

    Call us at 0800 169 2879

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