Provide Better Service in More Than 240 Languages
Language challenges can arise when your staff need to explain payment options, provide medical care, enroll a student in classes, or support legal or government services.
LanguageLine founded the over-the-phone interpreting (OPI) industry in 1982. Today, we’re the global leader in phone interpreting services, handling more than two interactions per second.
Our On-Demand phone interpreting services offer:
- Lightning-fast access to over 20,000 professional interpreters
- 24/7 support to ensure successful implementation and rollout
- Equipment and support materials to increase productivity
- Detailed reporting to help optimise your language access programme
Why the World’s Top Companies Choose LanguageLine
Industry-Leading Scalability
Rigorous Security
Pioneering Technology
Customisation
Phone Interpreting
LANGUAGELINE® APP
Connect to Audio Interpreters Quickly
Empower your frontline staff with easy access to LanguageLine® CertifiedSM Interpreters from most digital devices. The LanguageLine App not only increases productivity and saves team members time, it helps improve your customer or patient experience.
The ability to seamlessly enable live, real-time interpretation services is a differentiator and incredible client experience. "
— Royal Bank of Canada
We’re interacting with the public over a million times a year. You can imagine the frustration level of the police officer and (members of the public) when they can’t communicate. This puts them at a comfort level. "
— Spokesperson for Nassau County Police
My Arabic Interpreter did a great job assisting me. We were doing a medical history with a non-English-speaking member. The call was long and time-consuming. The interpreter was very patient. It surprised me that I didn’t have to repeat the medical questions to her that I was asking the client. "
— Nurse at a major health insurance company