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    Contact Us

    LanguageLine® SmartMATE

    Translation & Language Asset Management System 

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    A Powerful Translation Management System + Language Asset Management Hidden Under a Friendly User Interface

    LanguageLine SmartMATE, our proprietary system for translation and language asset management, has been developed under 3 key principles: simplify and automate the end-to-end translation process, provide an easy-to-use interface that’s available 24/7 to all stakeholders, and maximise on the use of translation assets.
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    Managing Your Digital Journey
    Helping you build the right solution thanks to our language market understanding and state-of-the-art technology
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    Ensuring Brand Protection
    Becoming an extension of your team with great language expertise and embedded quality controls
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    Compliance and Liability
    Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security
    Features & Benefits

    LanguageLine SmartMATE

    Streamlining the translation process from the start, we can connect to your content source, automate the file analysis and preparation for translation or automatically allocate work to the best suited linguist.
    Featuring multiple validation tools to the translation process, we are able to ensure all checks are passed before any translations reach our customer and help our translators produce high quality.
    From qualifications and vetting to performance history on projects or client feedback. All our workforce is monitored and managed in our system, ensuring we always work with the best linguist for our client’s requirements.
    From reception of a new request, our SmartMATE translation software will apply the client’s translation memories and glossaries for quotation and later have always it available to our translators. We can also integrate customised Machine translation technology when suitable and agreed with our clients.
    Via a web platform our translators, proof-readers and customer reviewers can access the content source, target and all language assets without compromising the security of the data.
    We can connect to your source content platform, whether it is a CMS or you are using your own Translation Management System (TMS) and working with multiple suppliers. 80% of the work we receive it is sent via a customer management system to SmartMATE directly, reducing touch points and increasing productivity.
    Our SmartMATE translation software is also a powerful Machine Translation (MT) platform, combining our own neural language engines with connections to other MT sources to produce the best MT output for the content and customer profile. Our in-house NLP team will also work on customisation of engines and the output can be either integrated in the translation process or presented via the SmartMATE dashboard.
    This all-in-one LanguageLine SmartMATE Dashboard is fully customisable and offers an intuitive user interface. Here users can request, track and get reports on any of our services, whether it is a translation project, a face-to-face interpreter or a video interpreting call.
    Learn More
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    Seeing is Believing

    Request a Demo

    Our proprietary SmartMATE Translation Management System (TMS) will help you get faster results through innovative technology.

    Find out how LanguageLine can make it easier for you to get expert translation and localisation services on your timeline and within your budget. Contact us today for a demo.

    Request a Demo
    • Interpretation
      • Telephone & Video Remote Interpreting
        • Phone Interpreting
        • Video
        • EHR
        • SIP
        • Inbound
      • LanguageLine App
      • British Sign Language
      • Face-to-Face Interpreting
      • Telehealth Interpreting
      • Interpreting Languages
    • Translation
      • AI Translation
      • Document Translation
      • Localisation
      • Integrated Translation Tools
        • Connectors
      • Machine Translation
      • eLearning Services
      • Website Translation
      • Translation Languages
    • AI Solutions
      • Machine Translation
    • Other Language Services
      • Document Simplification
      • Audio Transcription & Recording
      • Alternative Format Transcription
    • Industries
      • Healthcare
      • Financial Services
      • Business
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    Contact Us

    Call us at 0800 169 2879

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