Q: How do I apply to become an interpreter?
All applications should be completed online by selecting 'Apply Today' from the Careers page:
For assistance applying online, email firstname.lastname@example.org
Q: Is there a fee to apply to become an interpreter with you?
A: No there is no fee.
Q: Are your interpreters employees of your company or are they independent contractors?
A: They are independent contractors.
Q: What kinds of work will I be doing as an interpreter?
A: When interpreting you will listen to a limited English speaking individual, analyse the message and accurately convey its meaning to our customer. When performing this over the phone each call can consist of either a two- way or three-way conversation between you as our interpreter, our client, and the limited English speaking person our client serves. You will be speaking in the first-person. In other words, you are speaking for the person who has limited English skills and our client.
Q: Are there performance evaluations?
A: Yes, our Quality Specialists will be monitoring your calls on a regular basis and will provide feedback to you regarding your customer service and interpreting skills as well as encouragement.
Q: I work at home, how do I know if it's a call for the company or someone calling me?
A: The phone line you use for work should be dedicated to receiving incoming calls from us only.