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A: No there is no fee.
A: They are independent contractors.
A: When interpreting you will listen to a limited English speaking individual, analyse the message and accurately convey its meaning to our customer. When performing this over the phone each call can consist of either a two- way or three-way conversation between you as our interpreter, our client, and the limited English speaking person our client serves. You will be speaking in the first-person. In other words, you are speaking for the person who has limited English skills and our client.
A: Yes, our Quality Specialists will be monitoring your calls on a regular basis and will provide feedback to you regarding your customer service and interpreting skills as well as encouragement.
A: The phone line you use for work should be dedicated to receiving incoming calls from us only.