Interpreting Services

Q: How much do interpreting services cost?

The cost of interpreting services varies based on your specific requirements, including the format of service such as face-to-face, phone, or video interpreting. Many services are priced on a pay-as-you-use basis, offering outstanding value for money. Get in touch with LanguageLine to discuss how they can tailor services to support your needs.

Q: Why are interpreting services important?

Clear communication is key to preventing misunderstandings and building inclusivity in increasingly diverse communities and global markets. From doctor’s surgeries to business conferences, interpreting services help ensure everyone can access information, be understood, and feel empowered. Professional interpreting makes overcoming language barriers easier, fostering better collaboration and stronger relationships, and transforming the experiences of Deaf or Hard of Hearing people and those with limited English.

Optimise Understanding in Every Situation

Our live professional interpreters are available on-demand and in-person to help your employees overcome language barriers 24/7. We’ll also work with you to design a comprehensive interpreting program that fits your business needs and compliance requirements.

We support organisations that have an ongoing need for dependable face-to-face interpretation in spoken languages, as well as British Sign Language. Our trained, security-cleared professional interpreters can be scheduled by appointment and in emergency same-day situations.

Whether you need video or face-to-face interpreting, no organisation is more capable or more experienced at helping you to communicate with the world. We have been successfully supporting the NHS, Police, Central and Local Government and commercial organisations across the UK for more than 30 years.

We provide interpretation services in many formats to fit your requirements; telephone, video, face-to-face and conference. For convenience and flexibility, these are available via direct contract or via National Framework Contracts.

5.1M

UK residents who speak a language other than English as their main language
87M+

Language support requests we handle every year
22,000

UK residents who consider British Sign Language as their main language

A woman speaks on the phone with the help of an interpreter.

Phone Interpreting Services

Provide better service by connecting to LanguageLine® Certified℠ interpreters in seconds, 24/7.

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A woman interacts in a video meeting with the help of an interpreter

Video Remote Interpreting Services

Get the benefit of visual cues and facial expressions to build trust, reduce misunderstandings, and improve customer or patient experience in the moment of need.

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Interpreting App

Overcome language barriers in seconds with our team of 25,000+ audio and video interpreters from popular digital devices.

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A woman smiles as she is helped during a call with AI interpreting.

AI Interpreting Services

Our patented solution uses AI to efficiently handle everyday interactions with built-in support to elevate sensitive or complex conversations to LanguageLine Certified Interpreters.

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A business meeting is being supported by an in-person ASL interpreter

British Sign Language

Build inclusivity and belonging with D/deaf and Hard of Hearing populations, while meeting compliance requirements.

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A child is supported by an in-person interpreter during a meeting.

Face-to-Face Interpreting Services

Achieve total understanding with scheduled face-to-face interpretation services.

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Three healthcare workers interact on a telehealth call with an interpreter

Healthcare Interpreting Services

Our integrated interpreting services connect certified interpreters with providers and patients in real time, improving outcomes, satisfaction, and compliance across care settings.

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A woman leads a virtual meeting with the help of an interpreter.

Virtual Meeting Interpreting Services

Our interpreters are available on demand to join your virtual meetings via phone or video.

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A customer Service agent speaks to a customer on the phone with the help of an interpreter

Customer Service Language Services

We can integrate language assistance across all your customer touchpoints to improve efficiency and enhance your overall customer experience.

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A man answers a call with an interpreter already on the line to help his customer.

Inbound Call Interpreting Services

Provide quality care with instant access to phone and video interpreters from your existing platforms and EHR Systems.

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A woman smiles as she takes a note about interpreting languages

Interpreting Languages List

See a listing of the 240+ languages we support, including British Sign Language.

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Interpretation Services FAQs

What are interpreting services?

Interpreting services involve the real-time verbal or visible translation of spoken or signed language to help people speaking different languages communicate clearly. Professional interpreting conveys not just literal meaning, but also the tone, context and nuances of speech. These services can help you overcome language barriers in key settings such as healthcare, legal, and business.

We support organisations by providing secure and professional interpretation services in a wide variety of formats to help you achieve clear communication and total understanding irrespective of language, on a 24/7 basis.

What interpreting services do LanguageLine offer?

LanguageLine offers a range of interpreting services supporting spoken languages, as well as British Sign Language, to help you achieve total understanding in every setting.

We are experts in overcoming language barriers and work with you to tailor our interpreting services to your specific requirements, from face-to-face to over the phone and video.

To support your communication needs around the clock, our vast pool of professional interpreters can be scheduled in advance, or are available on-demand, in seconds, for real-time, unplanned situations via the LanguageLine App.

How much do interpreting services cost?

The cost of our interpreting services can vary based on your specific requirements. Offering a wide range of services including face-to-face, phone, and video interpreting, many factors can determine the final quote. Many services are priced on a pay-as-you-use basis, representing outstanding value for money.

Get in touch with us to discuss how we can tailor our services to support your specific translation needs.

Who uses interpreting services?

Interpreting services are used by a broad range of individuals and organisations where dependable communication is essential to overcome language barriers and achieve total understanding.

Typical users include healthcare and educational institutions, legal professionals, businesses, government agencies, and non-profit organisations.

LanguageLine has been supporting the NHS, Police, Central and Local Government, and commercial organisations to communicate for over 40 years.

Why are interpreting services important?

Clear communication is key for preventing misunderstandings and building inclusivity in increasingly diverse communities and global markets. In settings from doctor’s surgeries to business conferences, interpreting services are crucial, ensuring that everyone can access information, be understood and feel empowered.

Professional interpreting services make overcoming language barriers easier, ensuring everyone is understood and empowered to communicate, fostering better collaboration and stronger relationships. Our reliable and instant-access language solutions can transform the experiences of Deaf or Hard of Hearing populations, and those with limited English.

Checklist for Choosing a Language Services Provider

Find out exactly what to look for when choosing a language services provider.

Turn Language Barriers Into Opportunities

Optimise Understanding in Every Situation

5.1M

87M+

22,000

Interpretation Services FAQs

What are interpreting services?

What interpreting services do LanguageLine offer?

How much do interpreting services cost?

Who uses interpreting services?

Why are interpreting services important?

Checklist for Choosing a Language Services Provider