<img src="//bat.bing.com/action/0?ti=5257384&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;"> LanguageLine UK | Telephone Interpreting

Telephone Interpreting

LanguageLine Solutions telephone interpreting service enables you to communicate in over 240 languages 24 hours a day, 365 days a year. No matter where you are in the world, we can connect you to a professionally qualified interpreter using any phone in under a minute.

Each day thousands of organisations across a wide range of industries and sectors choose to use LanguageLine Solutions to help them communicate with limited English speakers.

Who uses our services…

  • Utilities
  • Central Government
  • Financial Sector
  • NHS
  • Legal Sector
  • Local Government
  • Police Forces
  • Social Housing Providers

LanguageLine Solutions provides thousands of interpreters covering hundreds of languages, all of whom have specific industry experience allowing them to relay industry specific information to your customer using the correct context and terminology.

Why telephone interpreting?

Telephone interpreting is an efficient and affordable method of communicating with limited English speakers. It allows people to communicate across different languages in a matter of seconds through the simple use of a telephone.

Customers often ask us why and when they should use a telephone interpreter instead of a face-to-face interpreter. Here are some simple situations in which you might choose to use a telephone interpreter rather than call a face-to-face interpreter to your premises:

  • In an emergency, where you require interpretation support immediately
  • When access to an interpreter is required unexpectedly
  • When anonymity is preferred
  • If the conversation is going to brief (under 30 minutes)
  • If there are geographical limitations and it is not possible for an interpreter to attend your meeting

Why us?

LanguageLine Solutions has been providing high quality telephone interpreting to UK emergency services, healthcare trusts, local authorities and other public sector organisations for over twenty years. From this experience, we understand the need to provide organisations with a 24 hour service which is robust, accessible and adaptable.

Integrity – We believe in consistently delivering services according to the specification agreed with the client, and acting in an accountable and transparent manner at all times.

Quality – We are fully BS EN ISO9001:2008 certified and the processes associated with this cover all aspects of our service delivery; from the recruitment and performance monitoring of our linguists, to the processes that drive invoicing and customer feedback systems.

Value – We deliver true value to our clients through a combination of competitive pricing, high quality services and exceptional levels of customer service.  Innovative cost saving programmes, cutting edge technology, and the most experienced personnel in the industry come together to offer clients a telephone interpreting service that can deliver significant cost savings without compromising on quality.

To use our pay as you go service to connect to an interpreter now click here.

For more information on how our telephone Interpreting services can help you to communicate with a limited English speaker call us now at 0800 169 2879 or send us an email.

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