Language available on demand
The advantages of LanguageLine® Telephone Interpreting
LanguageLine Solutions telephone interpreting service enables you to communicate in over 200 languages 24 hours a day, 365 days a year. No matter where you are in the world, we can connect you to a professionally qualified interpreter using any phone in under a minute.
We have the experience, team, and technology to help you address the complexities of our nation’s linguistic landscape via a secure, reliable service – whenever you need it; to support those who need assistance or to enhance your business proposition.
Today we are the largest provider of over-the-phone interpretation – larger than our next 10 competitors combined, with over 12,000 highly skilled professional interpreters available on demand. This means we can scale to your needs, no matter how unexpected they may be. We handle roughly 40 million interactions per year, answering each call within just seconds.
Interactions facilitated annually
Professional interpreters available on-demand
Hours of availability every day of the year
My Arabic Interpreter did a great job assisting me. We were doing a medical history with a non-English speaking member. The call was long and time consuming. The interpreter was very patient. It surprised me that I didn't have to repeat the medical questions to her that I was asking the client.
Customise Your Solution
We understand that no two people – nor any two organisations – are identical. Unlike any provider in our industry, LanguageLine has the flexibility to offer state-of-the-art, customised call flows. These inventive, affordable solutions have the effect of delighting your customers while reducing costs.
Skip the Line
Providing language access in a call center has typically involved an agent putting a limited-English caller on hold, then dialing out through a series of manual steps. Skip the Line allows callers to bypass the interactive-voice-response (IVR) and data-collection steps, allowing them to reach in interpreter faster.
The LanguageLine Solutions® difference
Learn more about LanguageLine Telephone
We search the globe for the finest interpreters, then provide continuous training and education
We provide round-the-clock assistance with installation and optimisation
Equipment And Support Materials
We offer an array of session-enhancing products to facilitate quick, easy access that saves time and increases productivity
Learn more about your usage and the demographics of those with whom you engage