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Video interpreting has provided the Trust with a solution for when we have not been advised an interpreter is needed. This means we are able to meet a family’s language needs in a very responsive way without having to reschedule an appointment. It also means we can deliver care to families who arrive at the hospital as an emergency, when the care is unplanned. "
— Head of Quality – Corporate Services, Alder Hey Children’s Hospital
One of our little guys has been with us most of his life. He’s deaf. Prior to video interpreting, he was very closed off. Once we got (LanguageLine Video), we were going up and down the hallways with him. It made him open up a lot more. There is a different connection you get when a patient can look an interpreter in the eye. We’ve been pleasantly surprised at the extent to which video interpreters share the same compassion for our patients that we do. "
— Children’s Specialized Hospital
Communication is key. Trusting in your healthcare team is critical, and we consider (LanguageLine Video) to be part of that team. "
— Alex Gonzales, Salinas Valley Memorial Healthcare System