AI Translation | LanguageLine UK

Smarter Multilingual Translation with AI and Human Expertise

LanguageLine’s Multilingual AI combines machine translation, LLMs and automation with expert quality assurance. We deliver accurate, efficient and secure multilingual workflows, all designed to reduce costs and increase scalability.

Customised MT engines trained on your data
AI Translation App for seamless file handling
LLM-powered content generation and transformation
Risk-based QA with expert human review
Integrations with CMS, TMS, and middleware platforms
Secure partnerships with OpenAI, Microsoft, and AWS

Translate smarter and scale further with trusted multilingual AI solutions.

A smarter AI stack, purpose-built for language

LanguageLine’s AI framework brings together customised tools, curated models and expert workflows to embed AI in every stage of your translation lifecycle.

What’s in the framework:

Customised machine translation engines trained on your data
LanguageLine’s AI Translation App for seamless file management
AI quality estimation and content scoring
LLM-powered language generation for content drafts and transformation
AI-powered efficiency tools to streamline project coordination and handoffs
Third-party integrations with CMS and TMS systems and middleware platforms

Our partners also include leading AI providers such as OpenAI, Microsoft and AWS, letting us offer best-in-class technology within secure, enterprise-ready environments.

A client reviews a translation on a tablet

We take the risk out of AI-driven translation

AI isn’t one-size-fits-all. That’s why we’ve developed a detailed linguistic risk management model to guide how, when and where AI should be used. Every project is mapped to one of four risk levels – no risk, low risk, medium risk and high risk – to determine the appropriate amount of supervision, quality control and human intervention.

Our risk mitigation tools include:

AI rating: Expert review to benchmark AI models and generate training prompts
Risk evaluation: Scorecards and content sampling by linguists
Quality Assurance: QA plans based on the risk level, including MTPE and review
AI translation editing: Integrated workflows using LanguageLine’s professional editors to refine AI output before delivery

Where multilingual AI adds real value

Knowledge base and help centre translation: Quickly localise internal or customer-facing support content using MT and LQA workflows.
Global product descriptions and marketing assets: Use LLMs and MT to adapt product copy, campaign language and SEO elements across markets.
Live chat and messaging automation: Power multilingual customer interactions through integrated chat platforms.
Internal documentation and policy localisation: Enable fast, AI-assisted translation of employee handbooks, onboarding material and SOPs.
Video subtitling and dubbing: Use AI to automate voiceover and subtitling workflows with LLM-informed QA support.

A woman in a call center smiles as she takes a call.

Translate more intelligently. Work faster. Scale further.

Translate more with less effort

Use machine translation and LLMs to increase translator productivity and accelerate project delivery without ever compromising on quality

Enable new use cases

Support more contact points for multilingual content with automation-powered workflows for chat, video, support content and internal documentation

Make your teams more efficient

Reduce repetitive manual tasks, streamline QA and help LanguageLine teams deliver faster and better results for your projects

Automate quality control

Use AI to detect linguistic anomalies, apply scoring systems and improve consistency at large scales

Reduce costs without sacrificing accuracy

Strategically apply AI where it adds the most value, while using expert review for high-risk content

AI solutions overview

Machine-only

Instant results for internal content, informal use or early-stage drafts. Ideal for speed-driven projects where human review isn’t essential.

Example:
Translating internal knowledge base articles for reference or customer service use.

AI solutions overview

Machine plus human (hybrid)

A balance of speed and quality. Use AI to generate first drafts and use human linguists to edit and refine. Ideal for high-volume content with moderate risk.

Example:
Product documentation, FAQs or client communications requiring accuracy with fast turnaround.

AI SOLUTIONS OVERVIEW

Human

When content is high-risk, highly regulated or emotionally sensitive, our certified linguists deliver full human translation or interpretation for absolute confidence.

Example:
Legal documents, healthcare materials or brand messaging where nuances and liability matter.

Explore AI translation

MT, MTPE, LLM workflows, human plus machine hybrid workflows

Learn More

Explore AI interpretation

AI-generated voice interpretation, virtual agent use cases and pilot programme

Learn More

Flexible delivery, wherever you work

We integrate AI into your existing tech stack, allowing you to automate multilingual communication across platforms:

Content platforms:

CMS (WordPress, Sitecore), marketing tools, PIMs

LMS and eLearning:

SCORM/xAPI support for real-time localised training

LanguageLine Translation Portal℠:

Secure upload → MT/PE → return workflow

Developer-ready APIs:

For continuous delivery and real-time language support

AI-native tools:

Integrate LLMs and custom MT engines for domain-specific outputs

Two women discuss a translation on a tablet

Where AI delivers the most value

Customer service enablement: Use AI to translate chat, tickets and help content for faster global support

eLearning and compliance training: Localise modules with MT and human review to ensure accuracy even at large scales

Internal communication: Translate internal documents, updates or policies with low-risk AI output

Multilingual content generation: Leverage LLMs to draft product content, e-mails or internal briefs in multiple languages

FAQs

What is multilingual AI?

A broader framework that combines MT, LLMs and automation to enable multilingual communication at a large scale.

Do you offer custom workflows using LLMs?

Yes. We use LLMs for content transformation, data extraction and pre-editing.

Can I integrate AI into existing platforms?

Yes. This is done through APIs and connectors under the LanguageLine Connect framework.

What quality control is used?

Linguist sampling, AI rating, scorecards and MTPE as needed.

Tell us how we can help you with your multilingual AI requirements

Whether you're scaling multilingual content or launching a new automation strategy, we help you harness the full power of AI – safely and effectively, even at a large scale.

MULTILINGUAL AI

Multilingual AI Translation for Global Communication

Smarter Multilingual Translation with AI and Human Expertise

A smarter AI stack, purpose-built for language

We take the risk out of AI-driven translation

Where multilingual AI adds real value

Translate more intelligently. Work faster. Scale further.

Translate more with less effort

Enable new use cases

Make your teams more efficient

Automate quality control

Reduce costs without sacrificing accuracy

AI solutions overview

Machine-only

AI solutions overview

Machine plus human (hybrid)

AI SOLUTIONS OVERVIEW

Human

Flexible delivery, wherever you work

Content platforms:

LMS and eLearning:

LanguageLine Translation Portal℠:

Developer-ready APIs:

AI-native tools:

Where AI delivers the most value

FAQs

What is multilingual AI?

Do you offer custom workflows using LLMs?

Can I integrate AI into existing platforms?

What quality control is used?

Tell us how we can help you with your multilingual AI requirements