Instantly Connect to Live, Professional Interpreters 24/7
The LanguageLine App empowers you to overcome language access barriers with instant access to 20,000+ LanguageLine® CertifiedSM Interpreters from most popular digital devices.
It’s the easy way to increase productivity, eliminate frustration, improve customer experience, and ensure compliance. We achieved a 4.6 out of 5 stars based on 5M+ post-call “How Did We Do?” user ratings.
20,000+Interpreters available to you and your clients
240+Languages available for audio interpreting
40+Languages available for video interpreting
Why the World’s Top Companies Choose LanguageLine
Easily connect to an interpreter
The LanguageLine App offers an intuitive interface that’s easy to use with minimal training. And because it’s compatible with mobile device management (MDM) software, it can be easily deployed across large, geographically dispersed teams. Leading organizations depend on the LanguageLine App to overcome language barriers while serving limited English proficient (LEP) speakers and the Deaf and Hard of Hearing (DHH).
Reliably fast access to interpreters on popular mobile devices makes it ideal for teams and individuals, including hospital staff, first responders, police officers, utility technicians, financial consultants, and educators.
VIDEO & AUDIO INTERPRETING
How to Use the LanguageLine App
Download LanguageLine App for iOS devices or Android™ devices or go to Insight.LanguageLine.com on Windows® PC or macOS® with Google Chrome™, Mozilla Firefox®, or Microsoft Edge™
then enter your authentication code.
- Launch the app
- Select your language and choose “audio” or “video"
- Begin your session
- Optionally, rate your call
Experience the Benefits of Visual Cues
EASY, RELIABLE, SECURE
It's Easy to Get Started
The LanguageLine App features an intuitive interface so your staff can begin using the app right away.
Connect directly to an interpreter in less than 30 seconds, with a 97% video fill rate and automatic rollover to audio when video is unavailable.
The app offers full end-to-end encryption, works through most standard firewall configurations, and complies with regulations and laws.
data collection & REPORTING
Get the information you need
We offer manual, semi-automated, and fully-automated data collection options. With the data you need tied to each interpreting session, you can better manage your language access program resources:
- Prove compliance with laws and regulations
- Save cost by streamlining staff workflows
- Provide documentation for government reimbursements
- Allocate departmental expenses
Interpretation services are now readily available at the bedside at our fingertips. We can even grab-and-go with a tablet, if necessary. We’re putting responsibility into the hands of caregivers and empowering them. "
— Patient Experience Manager, New York-based ambulatory surgery center
LanguageLine is a vital service that empowers our guests and allows our agency to continue providing the highest level of customer service in an innovative fashion. This new, exciting service is fast, reliable, and secure. "
— Commissioner, Louisiana Office of Motor Vehicles
We implemented LanguageLine in late February and have already seen significant numbers in patient utilization. People are now experiencing shorter wait times to connect to an interpreter and a Personal Health Advocate, and they are immediately speaking with someone in their native language, which is more supportive. "
— CEO, Health Advocate