Who We Are

Our mission

We provide language access that faithfully drives higher-value experiences at the moment of need.

Our vision

We are an essential partner in managing and growing a modern organization that welcomes all people, regardless of language, culture, or ability.

Our values

Acceptance

We value diversity in all its forms and accept all people, regardless of race, gender, orientation, system of belief, ability, or background. We are better together and tolerate points of view that diverge from our own. Respect is the lifeblood of our organization.

Integrity

We are trustworthy. We honor each and every commitment. We are transparent in all we say and do.

Innovation

We are restless, curious, bold, and forward-leaning. We view our position as the industry leader as a privilege and mandate to pioneer. We believe in the power of language access to be transformative and strive to build new pathways to access.

Excellence

Good enough is not enough. We exceed expectations. Our commitment to the empowerment of all people is unsurpassed.

Our company has helped bring babies into this world and console people that have lost loved ones. Our interpreters go the extra mile to make sure our clients and their customers completely understand each other.

LanguageLine Employee (Great Place to Work® Certification™ 2020 Survey)
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Our manifesto

We are fanatical about people understanding people.

We strive to improve the world and empower relationships one word at a time.

We are inspired by our clients, colleagues, and the communities we collectively serve.

We are united in our differences. We learn from each other and are enriched by a diversity of people, thought, and culture.
We are passionate about seeing people smile when they are understood. We are committed to innovation that leads to more of these smiles.

We make a difference in people’s lives every day. We help to ensure justice, save lives, welcome newborns, and build futures. These are the experiences for which we live.

Consult with us

LanguageLine turns linguistic and cultural challenges into opportunities.

Let’s have a conversation about the opportunities that lie within your organization.

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