Every organization in North America comes in contact with customers who are limited-English proficient. As opposed to working with interpreters from an outside language-services company, you may prefer to interact with these customers through your own in-house interpreters or bilingual staff. But how can you ensure that your employees’ language skills meet necessary requirements?
LanguageLine® Testing and Training℠ solves this challenge. We test and train your bilingual staff, in-house interpreters, and candidates for hire. This allows you to ensure quality, maximize revenue, and increase efficiency.
LanguageLine Testing offers the most advanced programs to attest to fluency, competency, and industry terminology. As the industry leader, we conduct thousands of assessments each year for hundreds of clients. You can be assured that our programs deliver exceptional, accurate, and dependable results.
Our innovative testing includes online delivery for fast, flexible, and convenient results. Each test is evaluated and rated by experts in the target language and English.
- Prove competency for compliance
- Assess level of fluency in your bilingual staff and candidates for hire
- Justify bilingual pay differentials
LanguageLine Training ensures the qualifications and skills of bilingual and interpreter staff for effective communication. Increase staff productivity and mitigate risk of misunderstanding by documenting your staff’s abilities and building their proficiency.
- Enhance staff interpreter skills
- Provide specialized training needed for your professional area, including medical interpreters
Tests delivered annually
Quality assessments provided annually
Turnaround for test scores
The LanguageLine Solutions® difference
Our process is highly efficient, as we provide test results within five working days
Our team has more than a century of combined experience providing training
LanguageLine is able to test in-house interpreters and bilingual staff in 50 languages
You are never alone in your testing and training program. LanguageLine delivers 24/7 support.