Every organization in North America comes in contact with customers who are limited-English proficient. As opposed to working with interpreters from an outside language-services company, you may prefer to interact with these customers through your own in-house interpreters or bilingual staff. But how can you ensure that your employees’ language skills meet necessary requirements?
LanguageLine® Testing and Training℠ solves this challenge. We test and train your bilingual staff, in-house interpreters, and candidates for hire. This allows you to ensure quality, maximize revenue, and increase efficiency.
LanguageLine Testing offers the most advanced programs to attest to fluency, competency, and industry terminology. As the industry leader, we conduct thousands of assessments each year for hundreds of clients. You be assured that our programs deliver exceptional, accurate, and dependable results.
Our innovative testing includes online delivery for fast, flexible, and convenient results. Each test is evaluated and rated by experts in the target language and English.
- Prove competency for compliance
- Assess level of fluency in your bilingual staff and candidates for hire
- Justify bilingual pay differentials
LanguageLine Training ensures the qualifications and skills of bilingual and interpreter staff for effective communication. Increase staff productivity and mitigate risk of misunderstanding by documenting your staff’s abilities and building their proficiency.
- Enhance staff interpreter skills
- Provide specialized training needed for your professional area, including medical interpreters
12,900Tests delivered annually
760+Quality assessments provided annually
5 daysTurnaround for test scores
The LanguageLine Solutions® difference
Quick turnaroundOur process is highly efficient, as we provide test results within five working days
Unmatched experienceOur team has more than a century of combined experience providing training
Language breadthLanguageLine is able to test in-house interpreters and bilingual staff in 50 languages
Round-the-clock supportYou are never alone in your testing and training program. LanguageLine delivers 24/7 support.
LanguageLine Testing and Training
See how LanguageLine empowers your organization’s interpretation staff, mitigating risks and reducing the chance of costly mistakes.