Resources

webinars

Advancing Health Equity: Electronic Health Records (EHR) and Beyond

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blog

LanguageLine CEO: Human-AI Collaboration Can Revolutionize Language Services

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Report: Latinos Will Soon Be More than 20 Percent of U.S. Labor Force

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Artificial Intelligence: Test Highlights Human Interpreters' Irreplaceable Role

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LanguageLine® On-Demand Audio Interpreting

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LanguageLine® App

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videos

DirectResponse: Improve Your Inbound Caller Experience

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ebooks

Checklist for ELL Educators

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Report: Hispanic People – Especially Men – Are Less Likely to See a Doctor

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case studies

Case Study: Video Interpreting for Children’s Hospitals

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videos

Tacoma Police Department Uses LanguageLine

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brochures

LanguageLine® for Healthcare

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videos

EHR Integration Demo

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Asians, Hispanics Drove Population Growth Post-Pandemic

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LanguageLine® Translation & Localization℠

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LanguageLine® for Business

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ebooks

Checklist for Choosing LSP

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LanguageLine® for Government

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LanguageLine® On-Demand Interpretation

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LanguageLine® OnSite℠ Services

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LanguageLine® Testing & Training℠

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What Is Community Interpreting?

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videos

LanguageLine for Education

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LanguageLine Conversations - Rocket Mortgage

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videos

LanguageLine Conversations - eLearning Brothers

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blog

LanguageLine for EHR Wins Prestigious Innovation Award

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Nearly 27,000 Trees Planted Through LanguageLine ‘Angela’s Trees’ Program

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Receives 2023 Sustainability Excellence Award-excellence-awardLanguageLine

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Vibe, LanguageLine Partnership Puts Interpreter Services at Patient’s Bedside

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LanguageLine Obtains ISO 9001:2015 Certification

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Pexip, LanguageLine Integration: Seamless Access to Telehealth Interpreters

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LanguageLine Announces Integration with Epic EHR

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LanguageLine EHR Integration Unlocks Operational Efficiencies, Better Care

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LanguageLine Is a Certified Great Place to Work – Again (and Again)

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LanguageLine Wins Business Excellence Award

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LanguageLine Wins Prestigious Award for Third Straight Year

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ebooks

Checklist for EHR Questions

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ebooks

Complete Guide to Selecting An LSP

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ebooks

Virtual and Telehealth For SIP

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case studies

Case Study: A Discussion with Middletown Public Schools NY

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case studies

Case Study: The Mount Sinai Hospital

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blog

Chronic Stress is Jeopardizing Minority Health, Report Says

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blog

Four Ways the Insurance Industry Can Better Serve the Hispanic Market

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blog

Gaming Localization: Why It's More Essential Than Ever

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blog

More Than a Quarter of U.S. Residents Are From Immigrant Families

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blog

A Multilingual Approach to EHR and Patient Portal Translation

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blog

Limited-English Families Less Likely to Question Child's Hospital Care

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case studies

Case Study: Mental Health Interpretation Through the 988 Help Line

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case studies

Case Study: How Children's Hospital Used DirectResponse to Improve Patient Experience

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blog

How to Add 'Multilingual' to Your Omnichannel Contact Center

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Why Desktop Publishing (DTP) Is a Critical Part of the Translation Process

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blog

Tools to Address the Bilingual Teacher Shortage

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blog

International Women's Day: Advice for the Next Generation

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blog

Why a translation glossary is vital for your localization project

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blog

How Lenders Can Improve Customer Service for Hispanic American Home Buyers

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case studies

Case Study: Helping Louisville Connect Calls to 911 Interpreters

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case studies

Case Study: 911 Interpretation Assists Emergency Communication

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case studies

Case Study: N.Y. Hospital Adds Virtual Interpreting to Bedside Tablets

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case studies

Case Study: Community Health Center Aids Refugees with Virtual Interpretation

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case studies

Case Study: New York Libraries Add Interpretation in 240 Languages

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blog

CMS Call Center Study: How to Secure a 5-Star Rating

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Interpretation and Translation for Parent-Teacher Conferences

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blog

The Benefits of Captioning Your Content

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Inclusive Language: Why It Matters and How to Improve

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blog

Best Practices for Translating Patient-Education Content

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case studies

Case Study: Canadian Charity Expands Virtual Mental Health Services to Afghan, Ukrainian Kids

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blog

Equiva Partnership Brings Interpretation to Hospital Bedside, Beyond

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blog

$3 Million in Grants Available to Promote Access to Language Services

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blog

Hang-up Problem? Multilingual Phone Trees Can Help

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blog

Four Great Reasons to Translate and Localize Your Website

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case studies

Case Study: English Language Learners Supported During Online Classes

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blog

What is Machine Translation? How can organizations benefit from it?

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blog

Health Advocate, LanguageLine Partner to Enhance Experience for Spanish-Speaking Members

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blog

Minority Health: Difficulty Grows in Finding Spanish-Language Mental Health

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blog

How Multilingual Phone Trees Can Increase Community Engagement

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blog

How the COVID-19 Pandemic Changed the Hispanic Market

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blog

Don't Have Language Access? You Might As Well Not Have a Website

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blog

LanguageLine Green Certification, Launch of Angela's Trees Project

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blog

Liner Notes: Ukrainian Refugees, Language Support

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case studies

Case Study: San Francisco Is Combatting Hate Crimes with a Multilingual Tip Line

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case studies

Case Study: How Rocket Mortgage Uses Language Access to Increase Satisfaction, Grow Audience

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blog

We're Celebrating! LanguageLine Turns 40.

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Education: How Schools Can Effectively Manage the Translation of IEPs

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blog

Liner Notes: Nuance is Key in Marketing to Hispanic Consumers

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blog

Medi-Cal Notifications: Translation Services Are Simple

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blog

How Self-Advocacy Can Lead to a 'Wow-Factor' Workplace Culture

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blog

LanguageLine Tops Industry Lists of Leading Language Services Providers

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blog

CMS Call Center Monitoring Study: Learn How to Secure a Five-Star Rating

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blog

How the No Surprise Act Affects Healthcare Providers (and How to Stay Compliant)

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blog

Colorado Health System Innovates to Better Welcome Limited-English Callers

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case studies

CASE STUDY: Erlanger Health System Adopts On-Demand Interpreting Technology

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case studies

Case Study: DC Metropolitan Police Department Launches Multilingual Phone Tree

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case studies

Case Study: Police Use Interpreter App to Help During Emergency Calls

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case studies

CASE STUDY: How the Transition to Virtual Interpreters Resulted in Cost Savings

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case studies

Case Study: How Translation Extends the Reach of eLearning

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case studies

CASE STUDY: How to Make an Interpreter the First Voice a Caller Hears

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case studies

CASE STUDY: How The Mount Sinai Quickly Integrated 240-Plus Languages into Its Telehealth Platform

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case studies

CASE STUDY: On-Demand Interpreting Becomes Vital Resource for KC Police Call-Takers

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blog

How Banks Can Add an Interpreter to a Zoom Call

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blog

How to Add an Interpreter to a Telehealth Zoom Call

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case studies

CASE STUDY: Language Access Allows Diverse School to Manage ELL Needs

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case studies

CASE STUDY: As Diversity Surges, City's Police Turn to Remote Interpreting

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case studies

Case Study: Translation and Interpretation for Virtual Mental-Health

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case studies

CASE STUDY: City with 89 Languages Uses Video Interpreting in Community

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case studies

CASE STUDY: Video Remote Interpreting in Hospital Cancer Center

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case studies

CASE STUDY: Non-Profit Turns to Video Remote Interpreting to Expand Service

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case studies

Using Video Remote Interpreting at the Vancouver Airport | Case Study

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By 2050, U.S. Could Have More Spanish Speakers Than Any Country

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case studies

CASE STUDY: Hospital Uses Phone Interpreting to Assist LEP Patients

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case studies

CASE STUDY: Atlantic City Police Overcome Cultural Barriers with Residents

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The Difference Between Language Translation and Interpretation Services

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case studies

CASE STUDY: Mobile Interpreting to Improve Language Access and Care

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case studies

CASE STUDY: Health Centers Use Language Access for Diverse Population

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blog

The Most Common Language in Your State (Besides English or Spanish)?

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case studies

CASE STUDY: NY Deploying On-Demand Video Interpreting in Ambulances

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case studies

CASE STUDY: Hospitals Use Video Remote Interpreting to Communicate

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case studies

CASE STUDY: Police Using Video Interpreting with Community Relations

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blog

How Customers Can 'Skip the Line' in Reaching Over the Phone Interpreters

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case studies

CASE STUDY: Police Use Video Interpreter App to Communicate

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case studies

CASE STUDY: Improving Safety in Kentucky with Language Access

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case studies

CASE STUDY: How Video Interpreting is Improving Community Policing

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case studies

CASE STUDY: Video Interpreting Helps Limited-English Speakers Vote

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blog

Customers' Languages in 2030: Understanding the Importance of Language In The Business World

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case studies

Case Study: Video Remote Interpreting in a Houston Evacuation Exercise

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blog

What Is Localization, And When Do You Need It?

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case studies

Case Study: Texas Town Sets Language-Access Example

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blog

The Six Medical Documents You Must Translate to Remain Compliant

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case studies

Case Study: Nurse Uses Language Solutions to Address Student Needs

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case studies

Case Study: Providing Language Access to a Swelling Immigrant Population

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blog

5 Reasons Health Care Providers Need Medical Interpreters

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case studies

CASE STUDY: National Canadian Bank Turns to Video Interpreting

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case studies

Case Study: Top Multicultural City Calls LanguageLine In An Emergency

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case studies

CASE STUDY: As Diversity Grows, Minnesota 911 Uses On-Demand Interpreting

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blog

Five Tips To Get the Most Out of Your Interpreting Session

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case studies

Case Study: General Devices, LanguageLine Partner for Emergency Services

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blog

Webinar: How Far Can Mobile Interpreting Take Us?

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blog

Extended Care, LanguageLine Partner to Provide Inclusive Telehealth

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blog

Canada's Bill 96: How To Stay Compliant with the New Language Law

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blog

Third Time's the Charm? A New Proposed Rule for Section 1557

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blog

Section 1557: Five Things to Know About New Nondiscrimination Rule

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case studies

Case Study: Louisiana Motor Vehicles Adds On-Demand Interpretation

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webinars

ADA Title II: Understanding the Communication Responsibilities of State & Local Agencies

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webinars

Best Practices and the Subtleties of Translating Patient Education Content

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webinars

Ensuring Interpreter Quality

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webinars

Ensuring Rights for People with Limited English Proficiency during COVID-19 and Beyond

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webinars

Healthcare Providers: Understanding the Communication Responsibilities to Patients who are Deaf or Hard of Hearing

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webinars

How Business Leaders Are Using App-Based Mobile Interpreting to Improve Customer Experience and Boost Their Bottom Lines

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webinars

How Customized Call Flows Are Fixing the Phone Maze for Limited-English Patients and Members

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webinars

How Mount Sinai Put a Cutting Edge Language Access Program into Action

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webinars

How to Reduce Disparities in Telehealth Access

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webinars

Language Access & COVID-19: Best Practices and How to Move Forward

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webinars

Onsite and Video Remote Interpreting: How Do You Choose the Appropriate Modality?

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webinars

Patient-Centered Communication: Joint Commission Standards and Resources for Ensuring Language Access

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webinars

Preparing for a Second Wave: Language Access in a Pandemic

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webinars

Smartphone-Based Interpreting: How Far Can Mobile Interpreting Take Us?

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webinars

Third Time's The Charm? A New Proposed Rule for Section 1557

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webinars

Video Interpreting for Pediatric Patients - Best Practices When Caring for Children

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webinars

How to Ensure Fluency and Competency in Bilingual and Interpreter Staff (HANYS)

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webinars

Improving the Patient Experience Through the Use of Translation (HANYS)

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webinars

Optimizing the Effectiveness of Your Interpreting Services Through Implementation (HANYS)

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webinars

Beryl Learning Bite - A multilingual approach to telehealth and electronic records

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webinars

Beryl - Leading with Equity - The Mount Sinai Health System

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videos

LanguageLine Conversations - Evelyn Ramos from New York-Presbyterian Hospital

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videos

LanguageLine Conversations - How Telehealth and Interpreting Can Combine to Improve Minority Health

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videos

LanguageLine Conversations - Celebrating ADA - Interview with Julia Sain

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videos

LanguageLine Conversations - Celebrating ADA - Interview with Heidi Herkes

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videos

Test Zoom for SIP Connectivity with LanguageLine

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videos

"On This Call" - Three Interpreter Stories

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videos

LanguageLine Mercury Tech Stack for Translation & Localization

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videos

"An Interpreter Story" with Jennifer

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videos

"An Interpreter Story" with Christina

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videos

Demo: SIP Connectivity to LanguageLine

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videos

Language Access Success with SVMH

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videos

LanguageLine App - Activation - Client-owned iPad

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videos

LanguageLine App - Activation - LanguageLine-owned iPad

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videos

LanguageLine App - Connect to Interpreters

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videos

LanguageLine Solutions - Capabilities Overview

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videos

LanguageLine Solutions - Capabilities Overview DTC

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videos

Equipment: Assembly Instructions for LanguageLine Rolling Cart

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videos

Equipment: Tips for LanguageLine Rolling Cart

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videos

Public Safety Training

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videos

How to Use the MyLanguageLine Portal

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videos

LanguageLine App for Healthcare

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videos

LanguageLine App for Business

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videos

LanguageLine App - End User Training Tips

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videos

LanguageLine App for Audio-Only

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videos

LanguageLine Phone Interpreting

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videos

Experience the Difference with the LanguageLine App

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videos

LanguageLine App for Smartphones

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videos

Breaking Language Barrier for Patients (KSBW Segment)

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blog

How Does the Supreme Court’s Decision Impact Minority Voting ?

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blog

Three Essentials to Ensure Equitable Healthcare for Refugees

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blog

'Can't Read, Won't Buy' Concept Drives Multicultural Consumers

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webinars

Plain Language and Compliance for Public Sector Communications

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blog

Refreshed LanguageLine Website Features Enhanced Access, Functionality

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blog

Thinking of Using Bilingual Staff for Translation Projects? Think Again.

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blog

Study: U.S. Non-English Speakers Have Tripled in 40 Years

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blog

Language Isn't a Barrier to Great Care. It's an Opportunity.

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blog

Can Electronic Health Records Be Used to Advance Health Equity? - Webinar

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case studies

CASE STUDY: Landmark Crisis Line Upgrades Spanish Access Upon 1-Year Milestone

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blog

Storm Alert: The Critical (and Growing) Role of Emergency Translation

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blog

Should You Outsource Your Localization?

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blog

Thinking Beyond an English-Only Internet

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blog

Study: Learning Second Language Thwarts Dementia Onset

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blog

Multiculturalism: A Vast Demographic Change Will Soon Reshape the World

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blog

Finance: How to Empower Non-English Speakers Who Are Unbanked

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blog

Enhancing Language Access in State Mental Hospitals

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blog

Study: In Multicultural School Environments, Teens Need Positive Messaging

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blog

Subtitles: Why You Should Hire Professional Translators to Subtitle Content

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case studies

CASE STUDY: One Airport. 200 Languages. How SeaTac Uses Language Access to Inspire Confidence

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blog

Gen Z Will Be Last Generation Before 'Majority Minority' Takes Hold

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blog

Jamf, LanguageLine Collaborate to Bring Real-Time Language Support to Apple Users

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case studies

CASE STUDY: Crisis Line Adds ASL Interpreters

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blog

What Is the World's Oldest Language?

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case studies

CASE STUDY: Washington D.C.’s Metropolitan Police Department's Deploys LanguageLine App in Field

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case studies

CASE STUDY: UK Hospital Trials Video Interpreting in its Emergency Department

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blog

What Does English Sound Like to Non-English Speakers?

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blog

By Making EHR Systems Multilingual, Hospitals Can Increase Productivity, Efficiency

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blog

Ten Ways to Maximize the Value of Your Virtual Interpretation Session

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blog

Inclusive Language: Don't Forget Translation In Your Inclusion Efforts

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blog

Primaxis IMS, LanguageLine Solutions Partner to Provide Enhanced Healthcare Services

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blog

America's Aging Population and the Escalating Issue of Hearing Loss

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blog

LanguageLine Integrates with VidaTalk, Pioneering Seamless Access for Patients, Providers

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case studies

CASE STUDY: Foreign Language Assistance for 911 Is One Touch Away

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blog

Ten Facts About an Evolving U.S. Hispanic Culture

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blog

One Out of Seven U.S. Residents Is Foreign Born

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blog

How to Differentiate Simultaneous vs. Consecutive Interpreting

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blog

U.S. Latinos Would Have World’s 5th Largest GDP If They Were a Country

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blog

STUDY: Overcoming Language Barriers Could Lead to Scientific Breakthroughs

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blog

The Hidden Costs of Poor Translation

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blog

Domestic Violence Assistance Should Not Be Slowed By Language Barriers

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blog

Mental Health Translation: Language Should Never Be a Barrier to Care

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blog

Client Review: Why Is It Important for Translation Success?

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blog

Keys to Elevating Alzheimer's Care for Hispanic Americans

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blog

Global Business Success Starts with Translation, Localization, Interpretation

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case studies

Case Study: 240 Languages, Now at Every Patient's Bedside in New Pavilion

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case studies

Case Study: One Global Manufacturing Leader, 52 Languages for Translation

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blog

Section 508: New Legislation Makes Digital Access an Urgent Priority. Are You Prepared?

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blog

Six Medical Documents that Must Be Translated According to the Civil Rights Act

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blog

Report: Canada Sees Its Biggest Influx of Immigrants in More than 100 Years

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blog

The Power and Necessity of Multilingual SEO for Global Growth

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blog

Over 20 Percent of U.S. Residents Speak a Language Other Than English

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blog

Nearly 90 Percent of U.S. Population Growth Will Come From Immigrants

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case studies

CASE STUDY: Debt Adviser Adds 240 Languages of Financial Interpretation, Including Sign Language

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case studies

CASE STUDY: How Denver Health Added 240 Interpretation Languages On-Demand

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case studies

CASE STUDY: Video Interpreting in Children’s Hospitals Yields Unexpected Results

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case studies

CASE STUDY: California Hospital Says Video Interpreting is ‘Like a Miracle’

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blog

Seeking New Revenue Streams? Consider the LanguageLine Partner Program

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case studies

CASE STUDY: Canadian Hospital Adds Medical Interpretation in 240 Languages

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