EXECUTIVE TEAM

Simon Yoxon-Grant serves as the President and CEO of LanguageLine Solutions, effective August 1, 2024. Previously, he was the CEO of TLScontact, a Teleperformance company renowned for its leadership in providing visa, consular, and citizen services to government clients worldwide. Simon's career began at LanguageLine Solutions, where he dedicated 20 years, starting as a sales executive in the UK and quickly advancing to executive positions. Throughout his tenure, he has led global sales, marketing, and product teams. Under his leadership during the COVID pandemic, Simon and his team transformed and strengthened TLScontact. At TLScontact, he oversaw a global business with more than 160 secure locations spanning 90 countries. Simon brings his extensive experience and leadership back to LanguageLine Solutions, driving innovation and excellence in language services.

As Chief Sales Officer, Todd directs our industry-leading sales organization in solving our clients’ language access needs, helping ensure justice, save lives, and build futures by creating understanding, regardless of the language. Todd has over 3 decades of leadership experience in ever-increasing executive positions. He delivers dynamic and highly effective cross-platform solutions as a sales and marketing strategist. Todd came to LanguageLine in 2015 from Verizon, and its legacy companies, where he was Regional Vice President in New England. He graduated from Northern Michigan University with a BS in Management and Marketing.

 

Suzanne’s passion for languages has been a lifelong adventure. Graduating with honors from Georgetown University with a major in Foreign Languages and Linguistics, she has tri-lingual experience in both speaking and writing in Spanish, French, and English. For more than 30 years, Suzanne held several positions of increasing responsibilities for SuperMedia, including leadership roles from Regional Vice President of Sales to Executive Director of Marketing. Her tenure afforded her the opportunity to train others in the art of presentation speaking skills as well as generating many millions of dollars in sales and delivering ground-breaking marketing innovations. In 2013, she joined LanguageLine Solutions as Director of Marketing and quickly rose to Chief Marketing Officer.

With three decades of experience developing communications technology solutions, Jim serves as the senior technical and product leader responsible for the development and delivery of language access solutions for LanguageLine Solutions. Jim joined LanguageLine in 2014 and has been directly involved in the development of our secure cloud-based Olympus platform and numerous mobile apps. Previously, Jim was the VP of Innovation at West Corporation, leading the engineering of a cloud multi-channel engagement platform and built one of the first remote agent call center solutions. Prior to this, Jim ran his own consulting firm implementing CRM solutions for numerous customers including Cisco Systems and Sprint PCS. Jim started his technology career in the US Air Force operating high-availability classified messaging networks.

As COO, Scott leads the company’s overall aspects of service delivery. With more than 17 years of global experience in successful customer-facing operations management, Scott’s diverse background includes executive leadership, business development, and proven execution capabilities. Prior to coming to LanguageLine, Scott had significant experience in strategic executive roles with operational and financial management in a wide variety of industries, including leadership experience at CTB McGraw Hill, Del Monte, Portola, Inc., NUMMI, and General Motors. Scott holds a Bachelor’s of Science degree in Mechanical Engineering from the University of Toronto and a Masters in Engineering from McMaster University.

Turie has more than two decades of financial and accounting experience. After graduating with a Bachelor’s of Science degree in Accounting from the University of San Diego, Turie became a CPA during his tenure with one of the top accounting firms in the world, Deloitte. After joining LanguageLine in 2007, he has held a continuous succession of roles with increased levels of responsibility. In 2013, Turie was promoted to Controller where he was responsible for planning, strategy, and management of all accounting functions. Turie has been a key member of the LanguageLine team that has helped the company grow over 400 percent in the past decade. His accounting expertise, financial acumen, and operational experience made him the obvious choice for this critical role and as a member of the company’s Executive Team.

Michael’s career trajectory reflects a deep and varied expertise in Human Resources. After joining LanguageLine in 2022 as the Director of Human Resources, he quickly demonstrated his capabilities and was elevated to the Executive Team as the Vice President of Human Resources in 2024. His impressive background spans over three decades, encompassing diverse roles and responsibilities in Human Resources and Operations. Before his tenure at LanguageLine, Michael was a significant player and shareholder in a startup, guiding it through critical development phases to its acquisition by a publicly traded company. His professional journey also includes banking experience and 13 years in the semiconductor industry, where he first cultivated his passion for HR. Michael earned a Bachelor of Science in Business Administration with a concentration in Human Resources from California Polytechnic State University, San Luis Obispo.

Recognized consistently by U.S. News & World Report as a Best Lawyer in America, with similar rankings in other professional peer ranking organizations, Steve has spent four decades practicing law in the areas of litigation, domestic and international intellectual property and entertainment, telecommunications and media, software and digital technology, commercial contracting, and as general counsel and advisor to growing companies in a broad spectrum of industries. As Chief Legal Officer for LanguageLine, Steven oversees all legal-related aspects of the company, and in that role supports and enables business strategy and risk management. Prior to his current role, Steven built two successful law firms and was a partner in three well-known law firms. Over the course of his professional career, Steven has represented a number of the nation’s top corporations as advisor, counselor, negotiator, and litigator, and taught trademark, copyright, and negotiation at two law schools.

Vanessa joined LanguageLine Solutions as Managing Director and Vice President for UK and Europe in 2006. Following her Honours degree in English Literature, she embarked upon her professional career, first training with Peat Marwick in London (now KPMG) and then moving to VNU Business Publications where she enjoyed a successful career spanning sales, marketing, and operational management roles. This broad base of experience led to her role of Commercial Director for Financial Times Business where she gained further international and dot com experience. Building upon this base, she was invited to become Commercial Director and, subsequently, Managing Director for Nielsen Media Research UK and AdEx International. Vanessa is a regular speaker at conferences and seminars spanning both the public and commercial sectors.