CSR at LanguageLine isn’t a campaign, it’s how we operate. As the leader in language access, we focus on doing what matters: building an inclusive, safe workplace; shrinking our environmental footprint; upholding strong ethics and governance; and expanding access for diverse communities. We set goals, publish progress, and improve continuously.

80,000+

trees planted since 2022
6 years

Voted Great Place To Work certification 6 years in a row
$1.2+ million

spent quarterly on diverse suppliers

Workplace Awards and Recognition

Great Places to Work

LanguageLine has been 6 years consecutively certified a great place to work. Great Place to Work® certification is based on an employee survey that measures the level of trust in an organization and the consistency of the employee experience. It puts us in rare company as an employer of choice.

Tawain Best Places to Work badge for 2024

Taiwan’s Best Workplaces

LanguageLine has been named one of Taiwan’s Best Workplaces by Great Place to Work Greater China. Only 18 companies earned this honor in 2025, underscoring our ability to foster a high-trust, purpose-driven culture where employees feel respected, empowered, and proud to work.

bela badge for Best Employers in Localization Awards

Business Ethics Leadership Alliance (BELA)

BELA honored LanguageLine with two prestigious awards: Best Employer Overall and Best Language Service Provider for Employee Well Being. BELA celebrates the best employers within the language services industry from around the world.

Top 10 Company for Remote and Part-Time Work

LanguageLine has appeared on a Forbes Magazine list as one of the top 10 companies for remote and part-time work. This recognition highlights LanguageLine's commitment to offering flexible employment opportunities, particularly in the growing fields of remote and part-time work.

Our CSR Pillars

At LanguageLine, our corporate social responsibility framework centers on three pillars—Social Value, Environment, and Community. Together, they reflect how we support our workforce, protect the environment, and give back where we operate.

Social Value

We champion a culture of belonging and prioritize occupational health & safety and wellbeing, creating a healthy, safe workplace where every employee can thrive.

Environment

We commit to sustainability—reducing our footprint through efficient operations and waste reduction—and require ethical, responsible sourcing from partners that meet strict environmental standards.

Community

We deliver local impact through monetary contributions, in-kind donations, and employee volunteering, building partnerships that foster collaboration and shared progress.

CSR Programs

RISE: Inspiring Connection, Confidence, and Growth

RISE is an employee-led movement that champions belonging, collaboration, and professional growth. Through powerful stories, shared experiences, and purposeful engagement, RISE helps shape a workplace where every voice is valued and every person can thrive—reinforcing LanguageLine’s commitment to a culture of inclusion and care.

International Woman’s Day: In partnership with AllianceOne, adventurer Holly Budge—the first woman to skydive Mount Everest—shared her extraordinary journey, inspiring us to defy limits and pursue our passions with courage.
Mindful Breaks: To honor Mental Health Awareness Month, employees came together for guided breathwork sessions that encouraged mindfulness, reflection, and renewal.
Empowering Women in Healthcare: Advocacy, Education, and Support: With our partners at Health Advocate, we explored how self-advocacy and education can help women navigate healthcare with confidence and compassion.

A woman celebrates her time outside with her arms up behind her head.

Green Team: Leading with Purpose for a Sustainable Future

At LanguageLine, our Green Team brings our sustainability values to life. By inspiring eco-friendly habits and organizing company-wide initiatives—from waste reduction to community service—they help us care for the planet, strengthen our communities, and build a more sustainable future together.

Angela Witmer smiles in front of a stand of trees.

Angela's Trees

Through our partnership with One Tree Planted, we plant a tree for every interpreter hired, contributing to reforestation efforts around the globe. Since 2022, we’ve planted over 80,000 trees.

Left: The Angela Tree's program honors Angela Witmer, LanguageLine's Director of Business Process Improvement and the initiator of LanguageLine's Green Certification, who passed away in January 2022.

Sustainability Recognition

Certified Green Business

As a Certified Green Business through the California Green Business Network, LanguageLine is committed to reducing our carbon footprint and making sustainability a core part of our business operations.

Evergreen IT Solutions

Evergreen IT Solutions is dedicated to promoting sustainable practices and fostering a greener future. This highlights LanguageLine's outstanding environmental contributions and its active participation in the IT Asset Decommissioning and e-recycling program.

Giving Back to Our Communities

Toy Drive

LanguageLine partnered with the Monterey Regional Fire Department to host our first Holiday Toy Drive, continuing a local tradition that has brightened the community since 1999. Thanks to the generosity of our employees, friends, and partners, we collected toys that brought joy and hope to children and families in need. Each donation reflected the true spirit of giving, reminding us of the power of compassion and community.

Community Cleanup Month

In September, LanguageLine employees across the country join together for Community Cleanup Month, proving that small actions can make a big impact. From picking up litter and recycling to beautifying local parks, our remote team members showed how powerful we are when we work together for a cleaner, greener future.

Laptop Donation Program

LanguageLine’s Laptop Donation Program has donated over 235 laptops to the community, helping bridge the digital divide by providing technology to schools and nonprofit organizations in need. From supporting STEM programs at San Benancio Middle School to empowering homeless outreach through Giving Grace Thru Joy, and helping Digital NEST recover after the loss of their Stockton Center, each donation extends opportunity and hope to underserved communities. These contributions reflect our ongoing commitment to education, equity, and social responsibility—empowering the next generation and strengthening communities through access to technology.

Annual Blood Drive

LanguageLine employees, volunteers, and partners come together to give back to the community through our annual blood drive each March. With 33 donations collected in March 2025, we helped provide life-saving care for those in need—an inspiring example of the impact we can make together.

Annual Earth Day Celebration

LanguageLine’s annual Earth Day event brings employees together—onsite and remote—to celebrate sustainability through creativity, collaboration, and fun. This year’s activities included recycling challenges, a “bring your own mug” initiative, and plant giveaways, all designed to inspire small changes with a big impact. From our corporate office to home offices across the country, LanguageLine employees demonstrated that protecting the planet is a shared commitment we renew every year.

LanguageLine Gives Back

LanguageLine Gives Back is our employee-led initiative for volunteering and philanthropy. As part of Teleperformance’s global Citizen of the Planet and Citizen of the World initiatives, we take action locally and globally—whether through donation drives, in-kind support, or hands-on volunteering. These efforts allow us to contribute to environmental stewardship, community well-being, and social impact, while giving employees meaningful opportunities to connect and make a difference where they live and work.

Responsible and Inclusive Sourcing

LanguageLine has maintained a Supplier Diversity Program since 2009. We are committed to spending between $1.2 million and $1.5 million quarterly on diverse suppliers.

Diverse Supplier Program: Our procurement process ensures that we source materials and services through a balanced approach that incorporates diverse suppliers from across the business world.
Responsible Sourcing with Technology Vendors: We use technology and services from leading technology providers like AWS, NICE, and Salesforce, all of which maintain strong environmental and social responsibility standards.

A man and woman smile as they look at information on a clipboard in a warehouse area.

A man smiles as he works on his computer in an office.

Empowering Our Team Through Learning

At LanguageLine, we invest in the professional development of our staff through a variety of programs:

Staff Development: We provide all staff with opportunities to set their own career goals and pursue development through our tuition reimbursement and ongoing training initiatives.
New Interpreter Mentoring Program: We are helping new interpreters build confidence and thrive in what can be an intimidating first year. Already, more than 6,500 interpreters have benefited from the program. What’s more, 94% say mentoring eased their transition, and 92% feel inspired to make interpreting their long-term career. Thanks to the dedication of our mentors, this initiative is not only strengthening retention but also ensuring that interpreters feel supported from day one.
Fostering a respectful and inclusive workplace: Our employees participate in annual training on diversity, equity, and inclusion totaling more than 12,000 training hours in 2024.

The laptops donated by LanguageLine Solutions will be used immediately by our members enrolled in our IT Pathway program. Our program, located at our Salinas, Gilroy and Modesto Centers, provides a hands-on experience to our members. Thank you for continued donations. "

— Robert Mendoza, PMP®, Senior IT Manager, IT Pathway Program - Central Coast, California

I'm writing to share that we just distributed one of the last computers we got from LanguageLine. Thank you so much! We've heard from our trainees that they are incredibly useful, as they begin new careers and lives in housing. We are very pleased to share that 100% of our graduates in 2023 obtained stable housing and stable jobs - very difficult in this housing market!Thank you so much for your support of this community! It makes a real impact! "

— Paul Goldberg, Director of Development, Homeless Garden Project - Santa Cruz, California

Thank you and your team for supporting this year’s toy drive. This venture would not be successful without the support of individuals such as your team. The toys will find good homes and bring smiles to many children. "

— Justin Reyes, Division Chief of EMS and Safety, Monterey County Regional Fire District – Monterey, California

The mentoring program made my first month so much easier and built my self-confidence. "

— LanguageLine Interpreter

Mentoring helped me manage challenging calls and maintain control without taking over. "

— LanguageLine Interpreter

CORPORATE SOCIAL RESPONSIBILITY

Sustainability & Social Impact at LanguageLine

80,000+

6 years

$1.2+ million