Resource Webinars

View past webinars:

• Preparing for a Second Wave: Language Access in a Pandemic
• Language Access & COVID-19: Best Practices and How to Move Forward
• How Business Leaders are Using App-Based Mobile Interpreting to Improve Customer Experience and Boost Their Bottom Lines
• Patient Centered Communication: The Joint Commission Standards and Resources for Ensuring Language Acc
• Understanding Communication Responsibilities to Patients Who Are Deaf or Hard of Hearing
• ADA Title II:  Understanding the Communication Responsibilities of State & Local Agencies
• Video Interpreting for Pediatric Patients: Best Practices When Caring for Children
• How Customized Call Flows Are Fixing the Phone Maze for Limited-English Patients and Members
• How Mount Sinai Put a Cutting Edge Language Access Program into Action
• Ensuring Interpreter Quality
  
• Onsite and Video Interpreting: How To Choose the Appropriate Modality
• Innovation in Audio and Video Interpreting (HANYS)
• Securing Reimbursement for Interpreter Services in NY (HANYS)
• How to Ensure Fluency and Competency in Bilingual and Interpreter Staff (HANYS)
• Improving the Patient Experience Through the Use of Video Remote Interpreting (HANYS)   
• Improving the Patient Experience Through the Use of Translation (HANYS)
• Optimizing the Effectiveness of Your Interpreting Services Through Implementatio n (HANYS)

Please contact us with any questions or if you need assistance with language access services.