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Resource Webinars

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View past webinars:

  • Preparing for a Second Wave: Language Access in a Pandemic
  • Language Access & COVID-19: Best Practices and How to Move Forward
  • How Business Leaders are Using App-Based Mobile Interpreting to Improve Customer Experience and Boost Their Bottom Lines
  • Patient Centered Communication: The Joint Commission Standards and Resources for Ensuring Language Acc
  • Understanding Communication Responsibilities to Patients Who Are Deaf or Hard of Hearing
  • ADA Title II:  Understanding the Communication Responsibilities of State & Local Agencies
  • Video Interpreting for Pediatric Patients: Best Practices When Caring for Children
  • How Customized Call Flows Are Fixing the Phone Maze for Limited-English Patients and Members
  • How Mount Sinai Put a Cutting Edge Language Access Program into Action
  • Ensuring Interpreter Quality
  • Onsite and Video Interpreting: How To Choose the Appropriate Modality
  • Innovation in Audio and Video Interpreting (HANYS)
  • Securing Reimbursement for Interpreter Services in NY (HANYS)
  • How to Ensure Fluency and Competency in Bilingual and Interpreter Staff (HANYS)
  • Improving the Patient Experience Through the Use of Video Remote Interpreting (HANYS)   
  • Improving the Patient Experience Through the Use of Translation (HANYS)
  • Optimizing the Effectiveness of Your Interpreting Services Through Implementatio n (HANYS)

Please contact us with any questions or if you need assistance with language access services. 

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