What is EHR-integrated interpreting?

EHR-integrated interpreting embeds interpreter access directly into the electronic health record so clinicians can start interpreter sessions within their existing workflow instead of relying on separate manual steps.

How does EHR-integrated language access improve efficiency?

By eliminating manual steps such as verbal data collection and post-call documentation, EHR-integrated language access reduces time per encounter and simplifies workflows for clinicians and interpreters.

What documentation is captured automatically?

Key interpreter session details are captured and written back into the patient encounter, supporting compliance, reporting, and audit readiness.

Does this work across in-person and virtual care?

Yes. Integrated workflows support in-room visits, virtual encounters, and device- or phone-based interpretation for consistent access across care settings.

What does implementation involve?

LanguageLine provides structured discovery, workflow alignment, build and testing support, reporting and documentation design guidance, and post-launch optimization using standard EHR workflows and APIs.

How is data security handled in LanguageLine's EHR integrations?

LanguageLine's EHR integrations follow enterprise security and privacy standards and support formal IT and security review processes.

EHR Translation Integration | LanguageLine Solutions

Care Continues after Patients Leave

Medication instructions, follow-up appointments and next steps matter long after a consultation or hospital discharge. Patients need that information in a language they understand so they can refer to it as they manage their care at home.

For healthcare teams, arranging translations separately can add manual steps and delay access to those instructions. TranslateExpress brings translation into the EHR workflow, helping teams provide timely, professionally reviewed information.

Bring translation into your EHR workflow to:

Give patients translated after-visit summaries and discharge instructions.
Reduce manual steps for care teams.
Receive translations reviewed by a professional linguist.
Keep translated instructions accessible in the patient’s EHR record.

From EHR to LanguageLine and back

1. Request in the EHR

A care team member selects an eligible after-visit summary or discharge document and sends the translation request to LanguageLine with one click.

2. Translate and review

Machine translation creates an initial translation. A professional linguist then reviews and edits the content before delivery.

3. Receive in the EHR

The completed translation returns to the patient’s record in the EHR within two hours for eligible requests during service hours.

Give Patients Care Instructions in Their Language

Translate eligible after-visit summaries and discharge instructions from English into 66 languages. TranslateExpress combines machine translation with professional linguist review, with completed translations returned to Epic and MyChart.

Download the overview for supported languages, dialect and variant details, and availability information.

Download the TranslateExpress for Epic Overview→

Less manual work. Easier access to instructions.

Simplify translation requests

Initiate requests within the Epic workflow, reducing the need to move documents between separate systems.

Keep translated instructions within reach

Return completed translations to Epic so patients can access their instructions through the patient portal.

Support timely follow-up

Make translated next steps available quickly after a visit or discharge.

Combine speed with professional review

Use machine translation to accelerate the first pass, followed by professional human review before delivery.

Protect patient documents throughout the workflow

Patient documents need protection at every stage. The integration uses encryption in transit and at rest, secure system-to-system transfer, and controlled access as documents move between Epic and LanguageLine.

Save time and money with translated templates

Translate standard Epic templates in advance so approved content can be reused in future requests, reducing repeated translation work and helping control costs over time. Our team can discuss the workflow and security requirements with your clinical, IT, and security stakeholders.

Professional review for patient-facing content

TranslateExpress combines machine translation with professional human post-editing through a workflow designed to support Section 1557 language access requirements. The human review step provides oversight before translated instructions are returned for patient access.

EHR Translation Integration FAQs

How quickly are translations returned?

Eligible translations return to Epic within two hours during service hours.

Are translations reviewed by a person?

Yes. Machine translation provides the initial translation, and a professional linguist reviews and edits it before delivery.

Which languages are supported?

The workflow supports English-to-language translation in 66 languages. Download the overview for the full language list and dialect and variant details. Availability by language may vary.

Where does the completed translation go?

The translated document returns to the patient’s record in Epic and MyChart.

What systems does this integrate with?

EHR interpreting solutions can integrate with major EHR platforms that support standards like SMART on FHIR, enabling secure data exchange and embedded workflows within existing systems.

Bring Translated Care Instructions Into Your EHR Workflow

Talk with our team about translating after-visit summaries and discharge instructions through TranslateExpress for Epic, with professional linguist review and delivery back to Epic and MyChart.

Discuss Your Epic Integration

LanguageLine's video remote interpretation strengthens the patient relationship with their care team and physicians. For elderly patients and those new to this country, video interpretation promotes greater understanding and lessens patient anxiety. "

— Maria Caudill, Disability Access Consultant, Office of the General Counsel, Sutter Health

The staff and providers love getting a certified interpreter within less than a minute for any language! I can't even imagine the number of medical errors we have avoided using this app. I recommend any hospital or healthcare facility to use LanguageLine! I couldn't trust any other company out there! "

— Marta Day, Manager of Interpreter Services at Mission Hospital, Mission Viejo, CA

Our physicians and nurses simply rave about the service! In addition, service-after-the-sale from our account executive has been superb. It's no wonder most of the large systems in our state use LanguageLine! "

— Scott C. Suckow, MHA, FACHE, Director, Language Services, UC Health

EHR Translation Integration

Help Patients Understand What Comes Next