LanguageLine embraces continuous process improvement, which is why we are ISO 17100:2015-05, ISO 9001:2015, ISO 18587:2017, and CAN/CGSB 131.10-2017 certified.
We measure all aspects of our performance that impact the client experience, including client satisfaction, translation accuracy, and on-time delivery. All are over 99.9 percent. We have proven processes, documented workflows, and comprehensive quality assurance procedures to ensure that we deliver accurate and culturally appropriate translations each and every time.
Considering the ever-evolving technology of our industry, it is essential to demonstrate our commitment to the highest standards within our industry, allowing you to stay worry-free knowing our processes are secure, efficient, and compliant across all of our services.
Our workflows are flexible and customizable to meet your needs for quick project turnaround and cohesion with the content you have already created and shared with your clients.