Family Services of Northern Alabama (FSNA) is a non-profit that seeks to teach, empower, advocate, and liberate through education, resource networking, and providing advocacy for victims of sexual assault.

The organization now uses LanguageLine’s(R) Interpreter on Wheels. The devices, which were gifted to the organization by the Alabama Coalition Against Rape (ACAR), allows FSNA to instantly reach live, professional interpreters in more than 240 languages – including video interpreters in 42 languages, at the touch of a button. The Interpreter on Wheels is an on-demand video remote interpreting (VRI) tool that features a tablet mounted to a rolling stand for increased mobility.

“We are so excited about our new Interpreter on Wheels,” FSNA Prevention Educator Portia Shepherd said in an interview with the Sand Mountain Reporter. “We can now better serve our Haitian, Latino, Western African, and Deaf, and Hard of Hearing) communities. We really appreciate the ACAR for this wonderful gift.”

The on-demand video interpreting devices allow FSNA to provide on-demand service and care to the limited English proficient, Deaf, and Hard of Hearing. According to Shepherd, Interpreter on Wheels facilitates full understanding through spoken and visual communication to reduce the risk of misunderstanding by capturing body language and facial expressions to read visual cues. The service complies with all laws and regulations.

Shepherd said the LanguageLine video interpreting service is the fastest, easiest to use, most reliable and secure interpreting solution of its kind.

LanguageLine Can Help

LanguageLine has been the world leader in innovative language-access solutions since 1982. The company sets the global standard for phone, video, and onsite interpreting, as well as translation of the written word. LanguageLine is trusted by more than 30,000 clients to enable communication with the limited English proficient, Deaf, and Hard of Hearing communities. LanguageLine provides the industry’s fastest and most dependable access to more than 35,000 professional linguists in 290-plus languages — 24 hours a day, seven days a week, 365 days a year. Please do not hesitate to contact us

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