EHR | LanguageLine Solutions

How Can Interpreting Be Integrated with Popular EHR Platforms?

Instantly launch an interpreting session from within the EHR
Integrate audio and video interpreting services with SMART on FHIR
Automate data collection while boosting workflow efficiency
Maintain security and compliance requirements

Your staff strives to provide personalized care to each patient who enters your facilities. But language barriers can make it challenging to meet the needs of everyone you serve. Eliminate this frustration, and enhance in-person appointments, by empowering care teams to instantly launch an interpreting session from within your electronic health records (EHR) system.

LanguageLine can integrate audio and video interpreting services into any popular EHR system that uses SMART on FHIR. You can automate data collection, boost workflow efficiency, and ensure security requirements are maintained.

EHR INTEGRATION

Step 1

Request an audio or video interpreter by clicking a button within your existing EHR system.

EHR INTEGRATION

Step 2

Thanks to the seamless integration between LanguageLine and EHR systems, you can connect quickly to a LanguageLine® CertifiedSM Interpreter in the language listed on the patient’s medical record. If no language is indicated, you can use a drop-down menu to select the language you need.

EHR INTEGRATION

Step 3

As you connect to an interpreter, the data that your organization requires for billing, reporting, and program management is securely linked to the interpretation session. This integration eliminates the need for the interpreter to collect the data verbally. Your care provider can begin their assessment rather than slowing down to collect data.

EHR INTEGRATION

Step 4

At the end of the interpretation session, post-session data will automatically flow back to your EHR system to support accurate reporting, compliance audits, and reimbursement opportunities.

FAQs

How does LanguageLine integrate interpreting into EHR systems?

LanguageLine integrates audio and video interpreting services into any popular EHR system via SMART on FHIR, enabling seamless in-system access to interpreter sessions.

What benefits does EHR integration provide for interpreting?

Integration allows care teams to instantly launch interpreting sessions from the EHR, automates data collection, boosts workflow efficiency, and ensures that security requirements are maintained.

What happens to interpreting session data after the call ends?

Post-session, data flows back automatically into the EHR to support accurate reporting, compliance audits, and reimbursement opportunities.

How is the interpreting session initiated within the EHR?

A provider clicks a button in the EHR to request an audio or video interpreter. The system connects to a LanguageLine Certified^SM Interpreter in the patient’s chart–listed language or lets the user select a language via a drop-down menu.

How does the EHR integration impact data collection during interpreting?

Data required for billing, reporting, and program management is securely linked to the interpreter session, eliminating the need for verbal data collection and allowing providers to focus on patient care instead of administrative tasks.

Doctor conversing with a patient with the help of an interpreter accessed through her EHR system.

Let's Talk Solutions

Learn more about integrating our expert language services into your EHR system. Read our Checklist for Integrating or choose a time to speak with our experts about your implementation options.

LanguageLine's video remote interpretation strengthens the patient relationship with their care team and physicians. For elderly patients and those new to this country, video interpretation promotes greater understanding and lessens patient anxiety. "

— Maria Caudill, Disability Access Consultant, Office of the General Counsel, Sutter Health

The staff and providers love getting a certified interpreter within less than a minute for any language! I can't even imagine the number of medical errors we have avoided using this app. I recommend any hospital or healthcare facility to use LanguageLine! I couldn't trust any other company out there! "

— Marta Day, Manager of Interpreter Services at Mission Hospital, Mission Viejo, CA

Our physicians and nurses simply rave about the service! In addition, service-after-the-sale from our account executive has been superb. It's no wonder most of the large systems in our state use LanguageLine! "

— Scott C. Suckow, MHA, FACHE, Director, Language Services, UC Health

ELECTRONIC HEaLTH RECORD

Instant Interpreter Access Inside Your EHR for 240+ Languages

How Can Interpreting Be Integrated with Popular EHR Platforms?

EHR INTEGRATION

Step 1

EHR INTEGRATION

Step 2

EHR INTEGRATION

Step 3

EHR INTEGRATION

Step 4

FAQs

How does LanguageLine integrate interpreting into EHR systems?

What benefits does EHR integration provide for interpreting?

What happens to interpreting session data after the call ends?

How is the interpreting session initiated within the EHR?

How does the EHR integration impact data collection during interpreting?

Let's Talk Solutions