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MONTEREY, CA – October 1, 2025 — LanguageLine Solutions, the global leader in multilingual communication, has announced a major value enhancement by providing clients with free access to its AI Translation App. This complimentary benefit is now available to all registered users of the LanguageLine Translation Portal.

This no-cost tier allows clients to perform unlimited text translation, upload and translate documents, and evaluate the quality of each output - all within the secure LanguageLine environment. It also features a direct path to escalate projects to LanguageLine's human translation services when needed.

“Free access to the AI Translation App gives our clients the option to start translating quickly and confidently," said Antonio Tejada, Vice President of Translation and Localization at LanguageLine Solutions. 

"We will also support our clients as they develop their programs and adopt more complex AI solutions. It's all part of an AI + Human ecosystem that is designed for business use from Day One."

Free, Secure, and Built for Business

Registered users of the LanguageLine Translation Portal can immediately access the powerful AI Translation App, which includes the following features:

  • Unlimited Text Translation: Instant, on-demand translation across more than 100 languages.
  • Document Translation: Effortless file upload and translation support for key formats, including Word documents and plain text files.
  • AI-Powered Quality Assurance: Built-in quality evaluation with confidence scoring to quickly gauge translation reliability.
  • Improved Text Translations with AI:  Users can review the initial translation when the quality score is low.
  • Human Escalation: Direct, on-demand escalation to a professional linguist for final review, specialized editing, or complex formatting.

"This gives our clients entry-level AI tools for everyday workflows," Tejada said. "It  leverages enterprise-grade AI systems, as well as our language expertise, in a secure, easy-to-use environment."

Premium Access for Complex Workflows

Clients with advanced requirements can upgrade to the app's Corporate Level. This premium tier unlocks extended functionality for high-volume content production, multimedia projects, and enterprise-wide governance controls. Features include:

  • AI-driven optical character recognition for scanned documents and images
  • Video and audio AI transcription and translation
  • Automated video subtitling and dubbing using a wide range of synthetic voices
  • Bulk file translation and storage within the platform, allowing for multiple files to be translated into numerous languages within the same request
  • Single sign-on integration and unlimited number of users
  • Support for a wide range of file formats
  • No limits on users or monthly word count

This premium tier is available with flexible pay-as-you-go pricing, allowing clients to scale based on their specific requirements.

Built-In Quality Assurance

Both app versions include LanguageLine's quality-evaluation tool, which scores every translation. Users can accept high-scoring translations right away, ask the app to improve weaker ones, and send them to professional linguists for editing, formatting, and compliance checks.

"This feature increases client confidence in the translated output," Tejada said. "Users get the speed and cost effectiveness of AI, along with quality assurance and human oversight when needed."

Purpose-Built for Enterprise Teams

The enhanced LanguageLine AI Translation App is available now, with free access automatically enabled for all registered Translation Portal users. The portal can be found here.

Current clients interested in the Corporate tier can contact their Business Development Manager or email translation@languageline.com for demonstrations and pricing. 

Prospective clients can email translation@languageline.com or schedule a free consultation through the LanguageLine website to explore translation services and access to the AI Translation App.

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