LanguageLine Scott Klein Scott Brown

This week we learned that LanguageLine has received certification as a “Great Place to Work.”

This certification is based on an employee survey, which happens to be the most widely taken employee survey worldwide. Companies have to meet a rigorous set of standards to achieve the certification. LanguageLine was the only language-services company to receive the designation this year.

In this LanguageLine Conversation, President and CEO Scott W. Klein discusses the special meaning of garnering this distinction during a pandemic when interpretation and translation were crucial.

“Our people are the engine of LanguageLine,” Klein said. “We manage the around 45 million interactions each year. Our people help save lives, ensure justice, and welcome newborns. If they are happy, then our business will thrive.

“Our services have never been more necessary than they were in 2020. Our team rose to the occasion with pride, poise, and purpose. That’s why I feel this has been our finest hour.”

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