Our society will become more complex and multilingual in coming years, as our nation’s foreign-born population is expected to nearly double over the next four decades. Nearly half of these individuals will lack English proficiency. This means that a doctor’s visit, parent-teacher conference, or trip to the bank will likely prove stressful as they attempt to communicate.
As an organization that aims to provide an excellent experience regardless of language or culture, it is vital that you be able to deliver language access wherever and whenever it is needed. LanguageLine provides on-demand access to more than 11,000 professional interpreters in 240-plus languages via three formats: mobile, video, and phone.
LanguageLine® Video℠
Situations exist in which there is no substitute for visual communication. LanguageLine Video, also known as InSight®, empowers you to provide exceptional care via on-demand video in 40 languages, including American Sign Language.
LanguageLine’s video remote interpreting (VRI) solution delivers one-touch access to trained video interpreters via smartphone, tablet, or PC.
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LanguageLine® Phone℠
LanguageLine founded the over-the-phone interpreting (OPI) industry in 1982. Today we are the global leader in phone interpreting services, handling more than one interaction per second.
Our customizable solutions connect callers to a team of more than 11,000 professional interpreters, all carefully selected and trained in specific industry practices and terminology.
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It is increasingly imperative that language access be delivered wherever and whenever it is needed, which means being untethered from cables and Wi-Fi. LanguageLine is the first provider to put the power of more than 11,000 interpreters in users’ pockets.
Via the LanguageLine app, our clients can access video interpretation in 40 languages and audio-only interpretation in more than 240 languages – all within seconds at the touch of a button.
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24/7
Hours of availability for LanguageLine’s on-demand interpreting services throughout the year
11,000
Number of highly trained, world-class interpreters available within seconds via LanguageLine on-demand
40 M
Interactions handled by LanguageLine every year - one human connection every second of every day
240+
Number of languages for which LanguageLine delivers one-touch, on-demand interpretation
The LanguageLine Solutions® difference
Provide 360 degrees of language coverage
World-class linguists
We search the globe for the finest interpreters and translators, then provide continuous training and education
Implementation support
We provide continuous assistance with the installation and optimization of your language-access program
Robust reporting
Our custom reporting allows you to understand your usage so you can maximize your investment in language access
Equipment and Support Materials
We offer an array of session-enhancing products to facilitate quick, easy access that saves time and increases productivity
eBooks
Five Essential Criteria for Selecting Your On-Demand Interpreting Partner
Make the most informed decision when choosing a language-services provider.
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LanguageLine® turns linguistic and cultural challenges into opportunities.
Let’s have a conversation about the opportunities language access can create within your organization.
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