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    LanguageLine Solutions
    • Interpretation
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    Contact Us

    ON-DEMAND SERVICES

    Tell Your Customers, “240+ Languages Spoken Here”

    Schedule Consultation Download Brochure
    on-demand

    Provide Better Service with 20,000+ Interpreters 

    The percentage of limited English proficient (LEP) speakers walking through your doors continues to increase, but preparing your staff for the dozens of languages they could hear on any given day is impossible. Each encounter presents you with an opportunity to provide outstanding service to win a loyal customer, help a patient, or serve your community. 

    There’s an innovative, cost-effective way to ready your organization and increase efficiency: partner with LanguageLine. Our certified interpreters can help your employees overcome language access challenges in seconds, 24/7/365. Plus, you can trust us to design an on-demand interpreting solution that fits your organization’s needs, goals, and compliance requirements.

    • 20,000+
      LanguageLine® CertifiedSM Interpreters ready to help in audio and video
    • 240+
      Languages in which our interpreters are fluent and culturally proficient
    • 24/7
      Availability of our on-demand interpretation services

    Why the World’s Top Companies Choose LanguageLine

    World-Class Interpreters
    Our 20,000+ expert interpreters are intensely vetted, trained, and monitored to ensure linguistic quality and excellence. Learn more about our LanguageLine Certified Interpreters.
    Service Excellence
    We offer the industry’s fastest, most-reliable connections across the highest call volumes, exceptional SLA performance, and 99.9% platform uptime.
    Committed Partner
    Count on a dedicated account manager, 24/7 technical support, and complimentary onsite training to optimize your program implementation and rollout.
    LanguageLine® App

    Overcome Language Access Barriers in Seconds, 24/7

    The LanguageLine App provides easy digital access for your frontline staff to bridge language barriers wherever and whenever they arise. Your employees can connect to our team of 20,000+ professionally trained audio and video interpreters from most popular devices.

    Learn More

    ADVANCED CONNECTIVITY & Data Collection

    Connect with the Platforms You Use Every Day

    Streamline connectivity and automatically collect data for better program management, billing records, and compliance reporting.

    • Integrate with electronic health record (EHR) platforms to improve clinician productivity and automate workflows
    • Connect via session initiation protocol (SIP) and add click-to-connect access to LanguageLine to your address book or CRM user interface

    EHR Platforms SIP Connectivity

    TELEHEALTH & VIRTUAL MEETINGS

    Improve Communication During Remote Conversations

    Securely add LanguageLine Certified Interpreters at any point during a telehealth or virtual meeting. Ensure mutual understanding when communicating remotely with LEP and Deaf or Hard of Hearing individuals on popular platforms. 

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    Learn More

    Phone Interpreting

    Ensure Total Understanding for Every Customer Call

    LanguageLine® Phone InterpretingSM ensures your staff and your clients, patients or constituents understand each other by providing inbound and outbound phone interpreting designed to fit your needs. All calls are confidential, secure, and HIPAA-compliant.

    Learn More

    Real-time and Search-based Analytics

    Make informed decisions with precision! Use dynamic, real-time visualizations and comprehensive data analysis tools to optimize your on-demand interpreting program. Slice, dice, and filter data by different criteria, such as language, service type, and account.

    • Dynamic Dashboards: Visualize detailed, interactive performance data seconds after an interpretation session ends.
    • Unparalleled Customizations and Advanced Filtering: Aggregate and display historical trends using preset or custom date ranges for insights into usage by language, location, modality, and more. 

    Watch Demo  Sign Up Now

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    Instant Access to Invoices 

    Our proprietary MyLanguageLineSM client portal provides instant 24/7 access to view and download current and past invoices.

    • Links from invoices provide All Call Detail Reports and Language Summary Reports related to each invoice. 
    • Submit a Billing Issues form directly from the page.

    Sign Up Now

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    Standardized Reports 

    Easily access data to monitor usage, review calls placed, and create, download, and schedule reports 24/7 via our MyLanguageLineSM client portal. This secure, online portal allows your organization to monitor usage, review calls placed, and create, download, and schedule reports to help you increase productivity and manage expenses.

    Sign Up Now

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    Implementation Support

    Comprehensive Implementation and Rollout Support

    Maximize your investment in language access with complimentary support. Our implementation team and account executives will help you activate and optimize your program.

    Learn More

    Find Out More About On-Demand Interpretation

    Learn how to ensure total understanding for your customers and clients. Read our Complete Guide to Selecting an Language Service Provider or choose a time to speak with our experts about solving your language access challenges.
    Download Now Schedule Consultation

    Interpretation services are now readily available at the bedside at our fingertips. We can even grab-and-go with a tablet, if necessary. We’re putting responsibility into the hands of caregivers and empowering them. "

    — Patient Experience Manager, New York-based ambulatory surgery center

    Office of Motor Vehicles logo

    LanguageLine is a vital service that empowers our guests and allows our agency to continue providing the highest level of customer service in an innovative fashion. This new, exciting service is fast, reliable, and secure. "

    — Commissioner, Louisiana Office of Motor Vehicles

    Health Advocate logo

    We implemented LanguageLine in late February and have already seen significant numbers in patient utilization. People are now experiencing shorter wait times to connect to an interpreter and a Personal Health Advocate, and they are immediately speaking with someone in their native language, which is more supportive. "

    — CEO, Health Advocate

    Resource Center

    Overcome Language Barriers

    Tap into a wide range of free resources to help your organization construct and launch a comprehensive language access solution for your constituents and clients. These eBooks, guides, webinars, and videos will provide the insights and information you need to learn more and get started.
    On-Demand Resources
    • Interpretation
      • On-Demand Services
        • Phone Interpreting
        • Video Remote Interpreting Services
        • Electronic Health Record
        • SIP Connectivity
        • Direct Response
        • Interpreter Quality
        • Implementation Support
      • LanguageLine® App
      • Sign Language Services
      • OnSite Services
      • Telehealth Interpreting
      • Interpretation Language List
      • Self-Service
    • Written Translation
      • AI Translation
      • Document Translation
      • Localization Services
        • eLearning Services
        • Website Translation
        • Document Clarification
        • Document Simplification
      • Translation Technology
        • Automation
        • Connectors
      • Machine Translation Programs
      • Translation Language List
    • AI Solutions
      • Machine Translation
      • Omnichannel Translation
      • Audio Transcription
      • Alternative Format Transcription
    • Testing & Training
      • Fundamentals of Interpreting
      • Language Proficiency
      • Interpreter Readiness
      • Medical Terminology Wordbook
      • Medical Certification
      • Advanced Medical Interpretation
      • Register for Training
      • Testing & Training Bill Pay
    • Industries
      • Healthcare
      • Business
      • Government
      • Insurance
      • Contact Centers
      • Education
      • Financial Services
      • Public Safety
      • Legal
      • Manufacturing
      • Non-Profit
      • Gaming
    • About Us
      • Who We Are
      • Certifications
      • Executive Team
      • Our Partners
      • News
      • Events
    • Careers
      • Interpreter Careers
      • Corporate Careers
      • OnSite Interpreter Jobs
    • Resources
      • Blog
      • Webinars
      • Case Studies
      • Videos
      • eBooks & Guides
      • Brochures
    • Customer Service
      • Pay My Bill
      • Billing Questions
      • Voice of the Customer
      • Equipment & Materials
      • Implementation Support
    • Client Portal
      • MyLanguageLine
      • Translation Portal
      • Pacific Interpreters
      • Personal Interpreter

    Contact Us

    Call us at (800) 752-6096

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