Welcome to LanguageLine Solutions
Understanding is empowering. Continue to serve all those you care for in any language with the reliability and value you deserve. Welcome to the LanguageLine Solutions® family. LanguageLine acquired Pacific Interpreters™ in 2012 and continues to maintain its high quality standards and outstanding customer care.
LanguageLine has increased the ability of Pacific Interpreters clients to receive service excellence as well as experiencing the highest quality solutions. You now have access to more than 10,000 trained and qualified interpreters in more than 240 languages anywhere, anytime in voice and video. And, with expert translation and localization services, as well as interpreter testing and training, clients have an enhanced ability to serve all their language access requirements from one dependable provider.
"LanguageLine Solutions is a great company! Their products have been wonderful tools for our patients and our hospital. We are all very happy with the services provided and the great customer service we receive! We highly recommend them!"– Lesley LoCaste, Patient Relations, Memorial Hermann Northwest Hospital
- Video Interpreting
- Onsite Interpreting
- Phone Interpreting
- Need an Interpreter Now? Pay as you go.
You still have access to your reporting, client feedback, and customer care:
- Client Reporting Portal: Customer Login
- Voice of the Customer (VOC): Submit a VOC
We are committed to total and complete client satisfaction and value your feedback. We appreciate this information and closely monitor and take action on all VOCs to ensure the highest quality and most innovative language access solutions. If you would like to submit a VOC, please click on the “Submit a VOC” link below and complete the required information (indicated by *). You can find call information in the Call Lookup Report, or you can contact us for assistance in identifying the call. You will receive an immediate acknowledgement that your VOC has been received, followed by an email confirmation that includes the VOC assigned ID number. Please refer to this VOC ID if needed. If you have requested feedback, or if the VOC requires any investigation, you will receive an email that provides the results of the investigation and outlines any action taken as a result of the VOC.