by Scott Brown
Caregility Integrates LanguageLine for Telehealth Interpretation
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MONTEREY, CA – November 10, 2020 - LanguageLine Solutions, the global leader in on-demand language access, has announced an integration with Caregility, a clinical communications company that brings the access point of care closer to the patient.
The collaboration gives healthcare providers the ability to invite LanguageLine’s professional, medically trained interpreters into telehealth sessions within the Caregility UHE™ virtual care platform.
Through the Caregility platform, users can engage LanguageLine’s 13,000-plus professional, medically trained interpreters available in more than 240 languages. No complex integration steps are required.
By making world-class interpretation available on-demand 24 hours a day, Caregility’s integration with LanguageLine will improve communication with limited-English patients within the telehealth environment. The solution lowers the risk of misunderstanding, misdiagnoses, inadequately informed consent, and the inability to follow treatment plans, while increasing compliance, staff productivity, and most importantly, health outcomes and patient satisfaction.
“Telehealth barriers have kept vulnerable communities on the outside of the telehealth revolution,” LanguageLine President and CEO Scott W. Klein said. “Our integration with Caregility furthers our mission to provide excellent care to every individual, regardless of language, culture, or ability. This is more vital than ever as patients turn to telehealth solutions to meet their healthcare needs during the coronavirus pandemic.”
“LanguageLine is the established leader in language-access solutions,” Caregility President and COO Mike Brandofino said. “By integrating their services into our UHE telehealth platform, Caregility is able to offer a seamless user experience that does not disrupt existing clinician workflows. This marks our most recent effort to offer healthcare clients the most flexible telehealth platform on the market.”
To learn more about LanguageLine’s integration with Caregility, please call (732) 440-8040, email email@example.com, or visit the Caregility website. To learn more about LanguageLine’s ability to provide on-demand interpretation for telehealth, please visit the LanguageLine website, call 1-800-752-6096 or email CustomerCare@languageline.com.
LanguageLine Solutions has been the world leader in innovative language-access solutions since 1982. The company sets the global standard for phone, video, and onsite interpreting, as well as translation, localization, and testing and training for bilingual staff and interpreters. LanguageLine is trusted by more than 28,000 clients to enable communication with the limited English proficient, Deaf, and Hard-of-Hearing communities. LanguageLine provides the industry’s fastest and most dependable access to more than 13,000 professional linguists in more than 240 languages - 24 hours a day, seven days a week, 365 days a year.
Caregility is a clinical collaboration and communications company moving the access point of care closer to the patient. Leveraging over eight years of experience in clinical environments, Caregility’s core telehealth offering, the UHE Platform, is a purpose-built ecosystem for the entire healthcare continuum. The UHE Platform provides secure, reliable two-way audio and video communication designed for any device and clinical workflow, in both inpatient and outpatient settings. Today, Caregility supports more than 2 million video sessions annually and has deployed over 9,000 access points of care systems across the US. From critical and acute, to urgent and emergent, to post-acute and ambulatory, and to the home, Caregility is helping transform the delivery of patient care everywhere.