LanguageLine for Telehealth

Telehealth has broken into the mainstream thanks to its potential to improve healthcare access and outcomes, while also reducing costs. Telemedicine can enhance the delivery of care to areas where it has been challenging – if not impossible – to access previously. Unfortunately, the initial stages of the telehealth revolution found several groups on the outside looking in.

Would limited-English speakers, the Deaf, and Hard-of-Hearing also be able to benefit from telemedicine? Thanks to LanguageLine for Telehealth, the answer is now an affirmative “yes.”

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240+

Languages available on-demand, including American Sign Language

The advantages of LanguageLine for Telehealth

LanguageLine for Telehealth gives healthcare providers the ability to invite professional, medically trained interpreters into their telemedicine sessions. With round-the-clock support, our on-demand interpreters are available to assist in both video and audio-only formats. LanguageLine for Telehealth is intuitive. It is easy to install and even easier to use. Even better, it can be accessed via most commonly used teleconferencing and telehealth platforms.

LanguageLine for Telehealth is available in more than 240 languages, including American Sign Language. Now telemedicine can be accessed by the 25 million limited-English speakers living in the United States, as well as the 10 million residents who are deaf or hard of hearing. In fact, telehealth has the potential to play a role in stemming some of the minority health disparities that have hindered our society for decades.

40M

Interpretation interactions annually

14,000

Interpreters available on-demand

99.99%

LanguageLine's platform availability

16.1 sec.

Average interpreter connect time for all calls

LanguageLine for Telehealth - Audio

Clear accurate communication in a telehealth call

LanguageLine for Telehealth – Audio allows you to invite a medically trained interpreter into your telehealth session. In this instance, the interpreter can be heard, but not seen.

This on-demand solution is available around the clock in more than 240 languages. The quick steps for inviting an interpreter into your session are easy.

LanguageLine for Telehealth – Audio is available on most major teleconferencing and telemedicine platforms, including:

  • American Well (Pexip and Avizia)
  • Google Meet (formerly Google Hangouts)
  • GoToMeeting
  • Microsoft Teams
  • Otto Health
  • Skype
  • Teledoc
  • WebEx
  • Zoom

LanguageLine for Telehealth – Video

LanguageLine for Telehealth – Video allows you to invite a medically trained interpreter into your telehealth session. In this instance, the interpreter can be seen and heard.

This on-demand solution is available 6 a.m.-5 p.m. Pacific, Monday through Friday in the following languages:

  • American Sign Language
  • Arabic
  • Cantonese
  • Mandarin
  • Spanish
  • Russian
  • Vietnamese

The steps for inviting an interpreter into your session are very intuitive, with technical assistance at the ready 24 hours a day, seven days a week.

At this time, our video solution is available on the following platforms:

  • Zoom
  • Doxy.me 
  • Amwell
Add American Sign Language to your telehealth session.

LanguageLine Solutions difference

Learn more about LanguageLine Video Interpreting

11,000 trained interpreters ready to take your call.

World-class linguists

We search the globe for the finest interpreters, then provide continuous training and education

LanguageLine helps train your staff.

Implementation support

We provide assistance to get you up and running so you can invite interpreters quickly

Comply with laws and regulations.

Secure and compliant

Our professional interpreter connections comply with laws and regulations

121219_LanguageLine_Icons_24-7 Support

Support around the clock

Technical support is provided any time you need help

Languageline Solutions

Complimentary eBook

Telehealth: The Vital Role of Language Access

Learn how healthcare providers can use telehealth to reach limited-English speakers, as well as the Deaf and Hard of Hearing.

Consult with us

LanguageLine turns linguistic and cultural challenges into opportunities.

Let’s have a conversation about the opportunities LanguageLine for Telehealth can create within your organization.

Speak with Us