<img src="//bat.bing.com/action/0?ti=5257384&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;"> Industries - Healthcare-Interpreting

Health Care  

Health Care is Your Mission.
Language Access is Ours.

Join the thousands of clients we help every day including 67% of Health Care firms in the Fortune 1000 (including 13 of the top 14 medical facilities), 70% of 5-Star Rated Medicare Plans, 18 of the top 20 Best Hospitals on the U.S. News & World Report rankings and thousands of other healthcare organizations.  LanguageLine Solutions® has been designated their trusted partner for comprehensive language access in support of:Nurse-only.png

  • Hospitals
  • Pharmacies
  • Health Care Insurance
  • Medicare Health and Drug Plans
  • Nursing Homes
  • Physician Offices/Clinics
  • Community Health Centers
  • Rehabilitation

Ensure Compliance and Patient Satisfaction

Across your organization, throughout a typical day, numerous interactions may require language services to ensure safety, accuracy, and efficiency when caring for patients. LanguageLine provides language access at all touch points.

  • Medically-trained interpreters over the phone, via video remote, or onsite
  • Testing and training of your bilingual and interpreter staff
  • Translation of vital documents, forms, patient rights, and HIPAA notification

Our solutions help healthcare facilities:

  • Increase patient satisfaction scores
  • Facilitate readmission reductions
  • Improve patient compliance with discharge instructions
  • Demonstrate a dedication to quality care
  • Enhance the patient experience for all patients

Quality, Confidentiality and Compliance

LanguageLine Solutions language interpreters undergo rigorous screening, testing and training, including learning specialized medical terminology and procedures, to ensure that you receive clear, concise, accurate communication during each session.

We support risk management initiatives to protect the confidentiality and security of patient information, strengthening meaningful access and regulatory compliance in your delivery of vital services to meet these requirements:

Maximize Your Investment in Language Access

LanguageLine Solutions provides complimentary implementation support services to ensure your facility can smoothly transition into communicating more efficiently with your limited English proficient and Deaf and Hard-of-Hearing patients.  Step-by-step guides and videos are available to train your staff to quickly access language services and how to work with an interpreter.

Our onsite implementation experts are also available to prepare a language access audit and tailored plan for your facility to maximize effectiveness and demonstrate compliance. This program is complete with customized support tools for your staff and in-language signage for public areas.

LanguageLine Healthcare Brochure

Language Access Solutions for Health Care

Increase patient satisfaction and provide outstanding care when you are able to communicate in-language with all your patients. Learn more how our language access program can help your facility.